Welcome to OIT chat! Before using this technology support service, please be aware of the following:

• The HelpDesk analyst may be handling multiple chats; your patience is appreciated.
• To prevent delays for yourself and others, please do not join the chat and phone queues simultaneously.
• For complex problems, or any problem that may require desktop streaming, please call us at 865-974-9900; streaming is unavailable during chat sessions.

Additional HelpDesk staff are available by phone, or you can submit a ticket online.

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