Get help with wired, wireless, and remote access to the internet, as well as research networks, VPN, and other university resources. The UT network spans the Knoxville campus and remote sites throughout the state.

Connect to the Wireless Network

Get Wi-Fi access in most academic and administrative buildings, and many outdoor areas.
Step by step instructions for connecting to the wireless network.

Choose from Two UT Wi-Fi Networks

(both wireless networks require one-time registration)

Eduroam is a secure, world-wide network developed for the educational community.
To access eduroam at UT:

• Log in with your UT email and password for fast, secure Wi-Fi at UTK and universities worldwide.
  • Faculty and Staff Login: NetID@utk.edu
  • Student Login: NetID@vols.utk.edu
• Connect to eduroam at UT before traveling to hundreds of locations world-wide.

Visit the eduroam website for more information.

UT-Open is an unsecured network available to faculty, staff, students, and visitors.

Locate outdoor Wi-Fi locations at maps.utk.edu.

Connect to the Wired Network

Use high-speed ethernet connections in academic and administrative buildings and residence halls.

• How to connect to the wired network.
• Sign in for ordering instructions and cost information for additional network ports.

Wide Area Network (WAN)

World class internet access for research via Internet2, remote office connectivity, and virtual private networks (VPN) is available for the university community.

Work with OIT for internet access to off-campus locations such as Oak Ridge, Nashville, and Agriculture Extension facilities across Tennessee.

If your department is located in an off-campus location or need remote internet access, sign in to learn about these offerings.

Remote Access via Virtual Private Network (VPN)

A virtual private network (VPN) is a way to create a secure, encrypted connection between two networks over the Internet. A computer connected to UT’s VPN is considered to be on the UT network, even if that computer is located off-campus or on another service provider network. 
Visit our Knowledge Base for instructions about setting up the VPN.

UT’s VPN service will connect you to resources located on UT’s campus network, such as: 

• Remote to your office computer  
• T-Storage (H: and I: drive)  
• OIT Public Linux Environment/Volweb to edit your website

Cloud services, such as Microsoft 365, Canvas, Zoom, do not require the VPN. 

Additional Information

Eligibility

Knoxville Area, including UT Knoxville, UT System, Institute of Public Service, Institute of Agriculture, and Audiology and Speech Pathology.

Faculty, Staff, Students, and Departments (services may vary by location).

Availability

This service is available 24/7, except during scheduled and emergency maintenance. All efforts are made to perform maintenance on Wednesday night from 10pm to 2am. Wireless maintenance may be performed on Thursday from 6:00am to 8:00am or Sunday from 6:00am to noon.

Technical Information for IT Professionals

IT professionals can sign in to the UTK Employee Hub for additional information about UTK’s wireless networks.