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Artificial Intelligence

Guidance Chart for Using AI Tools


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This matrix clarifies where UT users may input university data using AI tools based on UT’s data classification.

Type of InformationPublic
Internal
to UT
Private
FERPA
PII
PHI/HIPPACUI
Free / Public AI ServicesYesNoNoNoNoNoNo
UT-Contracted/Managed AI ServicesYesYesNoNoNoNoNo
UT-Contracted/Managed AI Services with Web Search DisabledYesYesYesLimited use - see item 5Limited use - see item 5NoNo
Locally Installed LLM (Non-Networked/Offline)YesYesYesYesLimited use - see item 5NoNo

Examples and Clarifications

  1. Public-facing AI tools may ONLY be used with Public Data
    Examples: ChatGPT Free, Gemini Free, MS Copilot Free, any mobile app

  2. UT-Contracted/Managed AI Platforms
    Examples: UT Verse, Microsoft Copilot for M365
    These must be covered by a formal UT agreement that includes UT-standard security, AI, privacy, and data-handling provisions. A contract addendum may be necessary for changes to existing agreements to add current standardized language.

  3. UT-Contracted/Managed AI Services with Web Search Disabled
    This is a subset of UT-contracted/Managed services configured to prevent web searching and external data sharing

  4. Locally Installed Offline Models
    A fully offline model (no internet access, stored on UT-owned equipment) may technically support higher classifications, but use of the application should be discussed with the local IT department. 

  5. Limited Use Limited use - see item 5
    “Limited” indicates that use requires coordination with the campus IT department and the Governance, Risk, and Compliance (GRC) team to validate security, privacy, and policy compliance before the data set may be used.

  6. Developmental Protocols
    The development, customization, or integration of any AI application, including locally installed or internally developed large language models, is subject to the same University of Tennessee data classification requirements and institutional policies, and does not exempt the application or its users from compliance obligations based on deployment method or hosting location.