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Training for Faculty and Instructors

Assign Videos in Your Class

Setting up your Group Manager Administrator

  1. Log into through the UTK account. This will generate an account under your name
  2. Call the HelpDesk at (865) 974-9900 and request to become a Group Manager Administrator for
  3. Once added as a Group Manager Administrator, you will have the ability to create and assign playlists for the group as well as run access reports
  4. You can also request user roles to grant certain privileges to other people within your group. See the chart below for details

Faculty, Managers, Supervisors, or Organizationally Sponsored Chairs can request an Administrator Role from the following choices. Admin Roles

Group Manager Group Leader Group Assistant Reporting Assisstant
Add users to account yes yes no no
Create subadministrators yes no no no
Edit user profiles yes yes no no
Email users yes yes no no
Create subgroups yes yes no no
Assign / delete playlists yes yes yes no
View reports yes yes yes yes

To request Administration account roles, please contact the OIT HelpDesk at (865) 974-9900‚Äč or submit a service request through the form found at this website:

We can also provide a training consult for you and/or your group/class on the use of

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