Digital Media Services provides digitization services
for faculty including text and image scanning and conversion of
audio and video to
streaming media formats. Streaming audio and video is hosted on DMS' Mediasite server and made
available to faculty and students via catalog URLs that link to the streaming titles. Other digital content is delivered via e-mail.
Additionally DMS offers a full line of video production services in support of instruction. Faculty who produce their own video content can use the My Mediasite video portal to host and share video content. Videos can be uploaded to the portal from desktops, laptops, iOS devices, and Android devices. My Mediasite's companion application, the Mediasite Desktop Recorder, allows users to record presentations at their desktop or laptop and publish them to DMS' streaming server. For faculty who want a higher level of production assistance DMS can handle the entire project from scripting through the final edit.
DMS also administers the iTunesU server. iTunesU allows faculty to upload and store audio, video, and text. iTunesU accounts can be accessed
through a Online@UT (Blackboard) building block or users can request an account
directly on the server. Although materials stored on the iTunesU server are downloadable, permissions can be
set to restrict access at different levels.
Digital Media Services provides the following service offerings:
Text scanning: convert paper-based materials either bound (books, magazines, newspapers) or unbound (loose leaf) to electronic text. Files are output to .pdf format.
Image scanning: convert photographs, 35 mm slides, microfilm, and microfiche to digital images.
Video digitization: capture of VHS, MiniDV, DVCAM, and HDV 1080i videotapes.
All media digitization is
performed by OIT/DMS employees at faculty request. URLs
for streaming media are distributed to faculty via e-mail.
For assistance with this service or any other OIT
service, please contact the
There are multiple ways to receive help from the OIT
Requests for these service offerings should be initiated through the OIT HelpDesk.
Users can drop off items to be digitized at DMS (170 Hodges Library) by appointment. Digitization requests can also be e-mailed to firstname.lastname@example.org.
Access to an iTunesU account can be made directly from the control panel in Online@UT (BlackBoard Learn) or by contacting the OIT HelpDesk.
NOTE: Media streamed by DMS is accessible by students, but students cannot
request digitization services at DMS.
Active media catalogs on DMS' Mediasite server are accessible 24/7. DMS media catalogs expire at the end of each semester to protect the copyright of the materials. Content can be uploaded to iTunesU server 24/7. iTunesU courses expire at the end of each semester, but can be rolled over to the next semester via the login request form on the iTunesU site.
To access media from DMS servers, users must have an internet connection. If the content is password protected, users must have a valid UT NetID and password. Users accessing streaming media from DMS' Mediasite server must have Silverlight installed and activated and must log in using Firefox or Safari. Users accessing the iTunes U server for downloads must have iTunes installed. Users uploading content to iTunes U must have an account on the server before uploading content.
Digitization requests can be dropped off at DMS (170 Hodges Library) by appointment from 9 am until 5 pm Monday through Friday. Digitization requests can be made by e-mailing email@example.com or by contacting the HelpDesk at 974-9900.
Users must provide full citation or bibliographic details for all digitization requests. DMS employs the fair use standards of nature, purpose, amount, and effect in digitization of copyrighted materials. Requests exceeding fair use require documentation of appropriate clearance or licensing.
Licensing: Streaming media provided under fair use copyright guidelines is restricted to users with a UT NetID. Streaming URLs expire at the end of each semester to protect the copyrights of the materials. Streaming media for which the appropriate copyright permissions have been established is acceptable.
Video production, media digitization, and hosting in support of teaching materials is
available to faculty at no additional cost. Content hosting on the iTunesU server is also available.
Services for research, promotion, or
other non-curricular uses by faculty, staff, or departments are
available for a minimal fee depending on the parameters of the request.
duplication by faculty for curriculum-dictated uses
is available for $.50 per CD or $1.00 per DVD. CD/DVD duplication charges for non-coursework use are $1.00 per CD and $1.50 per DVD.
Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System