What is it? QuestionPro, a powerful online survey research tool, will soon be available to all faculty, staff and students at UTK (we hope to have this available by April 30, 2018). Once you create your QuestionPro account, you will be able to design simple to complex surveys in a web browser, distribute the survey, run frequencies as it continues to collect data and then download your data. For in depth analysis, you can export your data to an SPSS, CSV, or Excel file.
What can I use it for? Students, faculty, and staff can use QuestionPro for university-related academic or administrative purposes. It is also one of the rare commercial tools that any member of the university community can use for the benefit of outside organizations, even for-profit ones.
Where can I run it? QuestionPro is a cloud based service. To create a new account or login to an existing account, use the login button on the right of this page (coming soon).
How can I learn it? For UTK, OIT offers workshops on QuestionPro each semester, and you can schedule a one-on-one tutorial by calling the OIT HelpDesk at 865-974-9900. The company also provides clear step-by-step instructions on their help web page. They also offer one-hour live online training courses every month.
Where can I get support? OIT offers Full Support for QuestionPro. For assistance, contact the OIT HelpDesk at 865-974-9900. QuestionPro tech support staff are also available 7×24 five days a week via the built-in chat window, via email, or by calling 800-531-0228.