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OIT News

What’s New for 2022

Technology trends are affected by the world around us and finding solutions for our current challenges.  With that in mind, we look to 2022.  Here are some of the current hot technology topics and how we will be addressing them in the coming year.

Equitable access for students

By investing in connectivity, tools, and skills, students at the University of Tennessee, Knoxville, will continue to have access to premier tools and software such as Microsoft 365, Google Workspace, Canvas, Zoom, Panopto, and research software.

Adoption of Cloud Technology

OIT continues to evaluate providers that give us the best experience, whether on campus or remote.  We have moved to cloud providers for email, file sharing and collaboration, video conferencing, and learning management systems in the past decade.  More recenthly, the shift to Panopto has put our lecture capture service in the cloud, and the move to RingCentral is moving our telephony service to the cloud. In 2022, we will continue to invest in the solutions that best serve our faculty, staff, and students.

Mitigating Risks

Part of our responsibility is to reduce risks for the university. Services such as two-factor authentication, upgraded firewalls, and systems for continuous monitoring of servers have all contributed to this effort. Moving forward, we are looking at solutions to help us manage the university’s workstations and laptops to ensure that we can mitigate risks should these devices be stolen or compromised. You will hear more about device management and mobile device management in the coming year.  

Certificates and Online Training

While we offer several options for asynchronous online training, including OIT-developed webinars and LinkedIn Learning, we can also help you with your college and department’s initiatives.  We can help you develop a training curriculum and certificate solution to be available for faculty, staff, and students, as well as non-university participants.  We look forward to partnering with you in the coming year.