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OIT News

We Need YOUR Input


The annual OIT Customer Satisfaction Survey will be available between March 1 and March 12.  We ask you to take 10-15 minutes to complete the survey. Your input helps us improve the information technology services for UT Knoxville.

Services directly impacted by the survey results

  • Improved teaching tools including Canvas, Proctorio, and Panopto
  • Video conferencing through Zoom and Zoom Pro licenses for all faculty and students
  • Consistency in the centrally managed classroom technology stack or adapters made available to instructors to ensure classroom connectivity
  • Continued access to Qualtrics for online surveys
  • Availability of LinkedIn Learning
  • Improved cellular reception on campus and in Neyland Stadium
  • Upgrades to overall wireless infrastructure including expanded outdoor wireless across campus and increased capacity in academic buildings
  • Availability and timeliness of information from the UTK data warehouse.

Your input counts

Upon exiting the survey, you can choose to enter a drawing for $100. There is no purchase or fee of any kind required to participate in the drawing.