OIT is making some changes to increase Gmail security, which could result in more emails landing in your spam folder. We strongly recommend you check your spam folder regularly in the event that a legit email gets identified as spam. 

If you find a legitimate email in your Gmail Spam folder, follow these OIT recommendations:

Mark incorrectly classified messages as “Not Spam”

Gmail uses machine learning to understand your preferences better and to recognize spam. When you manually mark a message as “Not Spam,” Gmail learns how to manage messages addressed to you. 

Add trusted senders to your personal contacts list

You can manage your personal contacts list in Gmail. By adding an address to your contacts list, Gmail knows not to mark messages from those senders as spam. 

Additional Resources

Visit the OIT Knowlege Base to learn more about Google Spam Filtering.