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OIT News

Upcoming Changes to Gmail Spam Filtering


Non-Phishy Emails, Spam filters

OIT is making some changes to increase Gmail security, which could result in more emails landing in your spam folder. We strongly recommend you check your spam folder regularly in the event that a legit email gets identified as spam. 

If you find a legitimate email in your Gmail Spam folder, follow these OIT recommendations:

Mark incorrectly classified messages as “Not Spam”

Gmail uses machine learning to understand your preferences better and to recognize spam. When you manually mark a message as “Not Spam,” Gmail learns how to manage messages addressed to you. 

Add “Trusted Senders” to your personal contacts list

You can manage their personal contacts list in Gmail. By adding an external address to your contacts list, Gmail knows not to mark messages from those senders as spam.