On Monday, January 11, 2021, OIT services resumed in the Commons at Hodges Library. To provide support in a safe and socially distant manner, you’ll notice that a few things have changed.
- OIT HelpDesk: View the hours for HelpDesk at the Commons online. In addition to these services, you can reach the HelpDesk by phone, chat, and online.
- OIT Student Computer Support: OIT continues to provide computer support to our students; however, you must start by calling the OIT HelpDesk to speak to a desktop support specialist. We will triage over the phone first; if we cannot resolve your issue over the phone, we’ll schedule an appointment for you to drop off your computer in the Commons at Hodges Library. Our hours for computer support for the spring term are 8:00 am – 5:00 pm, Monday – Friday.
- OIT Computer Labs: A limited number of computers will be available in the Commons. All of these computers have the standard suite of software, including Microsoft Office and Adobe Creative Cloud. We recommend you wipe down the desk, keyboard, and mouse before using the computer.
- Printing: Skip the print release stations and use MyPrint to print from your mobile devices and computer.