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OIT News

Need Tech Help at 2am?

OIT is here for you during the late hours

Technology issues can strike at the least convenient times. If you’re up working on a project and run into problems, try these solutions: 

Help with Logging into Canvas, MyUTK, or Other UT accounts: 
Call the OIT HelpDesk at 865-974-9900. OIT staff are available by phone 24/7, excluding university holidays and administrative closings. Many issues can be solved right over the phone, and if additional help is needed, the overnight staff can ensure that your help request is addressed as soon as possible the next day. 

Solving Software Problems: 
You’ve just realized you need one last Excel formula, Photoshop filter, or ArcGIS feature to finish your project. But where was it again? Log into LinkedIn Learning anytime to find software demos by industry experts. They cover critical details (like that formula you need), in short, easy to skim segments. You can log in using your NetID and password.  Log into LinkedIn Learning