Use the OIT Service Portal at help.utk.edu to submit a request online or search the knowledge base for quick answers and instructions. Submitting a ticket through our service portal allows us to ask you some questions to help us faster respond or route your request to the right team in OIT! 

Some of the services for which you can request help include:

• Instructional Design and Support for Faculty
• Online@UT and Canvas
• Email & Collaboration Applications (Microsoft 365 and Google Workspace)
• Desktop, Laptop, & Mobile Support
• Duo Two-Factor Authentication