OIT offers closed captioning services for a small fee. Closed captions benefit everyone by aiding attention, retention, and comprehension. They are especially necessary for those who are deaf, have hearing loss, or audio processing disabilities, or are English language learners, but can be helpful for all viewers.
Quick Facts About Captions
- UT System Policy and Federal non-discrimination laws call for highly accurate captions of all video content.
- Automatic captions, such as those generated by Canvas Studio, Panopto, and YouTube have improved over the years but have an accuracy rate of only 80-90%.
- To ensure compliance with policy and law, it is important to review and correct automatic captions. Visit the OIT Captioning Options page for a resource on how to correct captions using these programs.
- Professional captioning services are available through the university which can caption longer videos for you.
Professional Vendor Captions
UT Knoxville is partnering with a professional captioning service. This service provides high-quality, full-service captions and transcription, and is billed directly to your department. Cost is $1.10 per minute. Contact the OIT service portal to get started or request more information.