The best way to get help for all your IT needs is to contact the OIT HelpDesk. Rather than directly emailing your “go-to” OIT team member, contact us is through any of the following methods to ensure the entire service team sees your request and works together to provide a prompt answer.
- Phone: 865-974-9900, available 24/7 when the university is open
- Chat: oit.utk.edu/help/chat, available Monday through Friday, from 8 am – 5 pm
- Online: help.utk.edu, the team will respond via email during normal business hours
Get Live Canvas and Zoom help!
Visit OIT’s Zoom room, Monday through Friday, from 8 am – 5 pm for help with Canvas and Zoom.