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Instructional Design & Support


Campus Resources

Take advantage of these UTK campus resources to assist you in your online course development and teaching.

OIT HelpDesk

Contact OIT HelpDesk with any questions that you might have about email, computers, the UT network, or other OIT services.

Instructional Development

OIT offers development assistance of course components and instructional materials including text, images, audio, video, animation, and interactive learning elements. Consultation is available for an array of teaching and technology solutions such as course design and development, multimedia development, assessment strategies, communication and collaboration tools, and website development.

Request Development Assistance

OIT Course Delivery

The Course Delivery service manages and provides support for two course delivery systems:

  • Online@UT powered by Canvas, an online learning management system that provides tools for document distribution, communication, and assessment, as well as a host of other tools to encourage course participation.
  • LiveOnline@UT, a UT-branded name for the Zoom software that is used to deliver live, interactive classes via the Internet. Support and contact information for LiveOnline@UT (Zoom).

OIT Digital Media Services

Digital Media Services (DMS) will digitize, store and deliver your audio, video, text, and images for instructional use. Files are made available to faculty and students via web links to the digitized media.

DMS also manages iTunes U, a free hosted service for educational media. Instructors (and if permission is granted, students) can directly upload audio, video, and text content to an iTunesU collection. Instructors choose whether to make files public or to restrict the access.

Contact Digital Media Services for a consultation.

OIT Training

OIT offers workshops and training programs to help faculty and GTAs enhanced teaching and strengthen instructional technology skills. Workshops cover Online@UT/Blackboard Learn, LiveOnline@UT/Blackboard Collaborate, technology-enhanced classrooms, media development, and more.

Check the training schedule and register for the OIT Training.

Tennessee Teaching and Learning Center (Tenn TLC)

TENN TLC works with UTK instructors to enhance their teaching skills and knowledge, support the application of active and engaged learning strategies in student-oriented environments, and reinforce the concept of co-creation of value in the learning process.

Visit the TennTLC website for more information.

Additional Reading

Essential Reading

  • The Online Teaching Survival Guide: Simple and Practical Pedagogical Tips.
  • Boettcher, J. V., & Conrad, R., 2010, San Francisco: Jossey-Bass.
    Engaging the online learner, updated: Activities and resources for creative instruction.
  • Conrad, R., & Donaldson, J. A. , 2011, San Francisco: Jossey-Bass.
    Teaching Online: A Practical Guide
  • Ko, S., & Rossen, S., 2010, New York: Routledge.
    The Technology Toolbelt for Teaching
  • Manning, S., & Johnson, K., 2011, San Francisco: Jossey-Bass
    Conquering the Content: A Step-by-step Guide to Web-based Course Development
  • Smith, R., 2007, San Francisco: Jossey-Bass
    The Complete Step-by-step Guide to Designing and Teaching Online Courses.
  • Thormann, J., & Zimmerman, I. K. , 2012, New York, NY: Teachers College Press.

Additional Reading

  • Socializing the Classroom: Social Networks and Online Learning
  • Barnes, S. B. , 2012, Lanham: Lexington Books
    Discussion-based Online Teaching to Enhance Student Learning [electronic resource]: Theory, Practice, and Assessment
  • Bender, T., 2012, Sterling, VA: Stylys
    Making Online Teaching Accessible: Inclusive Course Design for Students with Disabilities
  • Coombs, N, 2010, San Francisco: Jossey-Bass
    Creating a Sense of Presence in Online Teaching: How to “Be There” for Distance Learners
  • Lehman, R. & Conceição, S., 2010, San Francisco: Jossey-Bass
    New Digital Shoreline: How Web 2.0 and Millennials Are Revolutionizing Higher Education
  • McHaney, R., & Daniel, J. , 2011, Sterling, VA: Stylys
    Best Practices for Teaching with Emerging Technologies
  • Pacansky-Brock, M., 2012, New York, NY: Routledge
    Collaborating Online: Learning Together in Community
  • Palloff, R. M., & Pratt, K., 2005, San Francisco: Jossey-Bass
    Building Online Learning Communities: Effective Strategies for the Online Classroom
  • Palloff, R. M., & Pratt, K., 2007, San Francisco: Jossey-Bass
    Assessing the Online Learner: Resources and Strategies for Faculty
  • Palloff, R. M., & Pratt, K., 2009, San Francisco: Jossey-Bass
    e-Learning and Social Networking Handbook: Resources for Higher Education
  • Rennie, F., & Morrison, T., 2008, New York, NY: Routledge
    Blogs, Wikis, Podcasts, and Other Powerful Web Tools for Classrooms
  • Richardson, W., 2006, Thousand Oaks, CA: Corwin Press
    Self, Peer, and Group Assessment in e-Learning
  • Roberts, T. S., 2006, Hersey: Information Science Publishing
    E-tivities: The Key to Active Online Learning
  • Salmon, G., 2002, London: Kogan Page
    Teaching and Learning with Technology: Beyond Constructivism
  • Stewart, C. M., Schifter, C., & Selverian, M. E., 2010, New York: Routledge

Journals of Online Teaching & Learning

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