Welcome to the OIT HelpDesk website. The OIT HelpDesk is the first point of contact for many IT applications and services at the University of Tennessee Knoxville. We use the BMC FootPrints ITSM solution to track help requests and to route problems to the appropriate IT support groups when necessary. We strive to resolve all IT issues in a timely manner.
There are multiple ways to get technical assistance from the OIT HelpDesk:
Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System