All students, faculty, and staff at the University of Tennessee have a NetID and password. Your NetID permits secure access to a variety of applications and services. Applications that request NetID authentication vary by campus. For information about which applications require NetID authentication, contact your local HelpDesk.
If you are new to the University, you may have been given your NetID as part of your orientation information.
If you don't know your University NetID, search for yourself in the UT Online Directory. Note: Although students and employees are added to the online directory automatically through regularly scheduled updates, there may be a time lag. Request forms are provided to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or adding an email address for a campus organization.
To set up your NetID password for the first time, go to http://directory.utk.edu/setup. New passwords will take 5-10 minutes for your new password to take effect.
If you know your NetID password and it has not expired, you can change it online.
If you can't remember your NetID password or if your NetID password has expired, you may be able to reset it using one of the methods below.
Online Password Reset (available if you enabled it when you set your password) Initial Password Setup (you can only use this method once)
Visit the Information Technology Division's UT NetID web page.
If you are involved with effort certification, you can request a password reset by going to Online Effort Certification and clicking on the "Forget your password?" link. Alternatively, you may email one of the contacts below. Please specify at least the following information: NetID, Full name, Department, Campus or Unit, Office Address, Office Phone number. Someone will contact you to verify your information and reset your password.
KnoxvilleHealth Science Center or call (901) 448-2222 IPS Ag Vet Med Ag Extension Ag Experimentation Chattanooga or call (423) 425-4000 Martin Space Institute UWA Admin and Support
Still Puzzled?If you need more assistance in determining your NetID and password, please contact the OIT HelpDesk.
Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System