During the Volmail switch process, your mail, contacts, and calendars are not automatically moved to your new provider. Moving your information from Office 365 to Gmail (and vice versa) may be a time-consuming process, depending on the amount of information to be moved.
If you do not need to move any mail, contacts, or calendars, you may proceed to the Switch page at http://ds.utk.edu/Volmail or Step 2 below.
This page focuses on guiding you through switching from Office 365 to Gmail. If you have any questions, or need help switching from Gmail to Office 365, please contact the HelpDesk at (865) 974-9900.
Go to http://ds.utk.edu/Volmail and follow the instructions to switch your email account delivery. Please note it will take at least 30 minutes for new mail to be delivered to your new email provider. As a reminder, your mail, contacts, and calendar items will not be moved.
This is the master instruction guide that provides information for
setting up and migrating all of your content from a variety of devices
and clients.UT Gmail - Setup and Migration.pdf
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