Welcome Students! Are you taking an online class? Please explore the following information for participants in a LiveOnline@UT (Zoom) meeting. If you have any questions regarding the application, contact our team at 865-974-9900 or submit a ticket online.

Frequently Asked Questions

How do I attend a LiveOnline@UT (Zoom) meeting?

Students may attend a meeting by selecting a link and joining the meeting, or by entering the meeting ID online at the UT Zoom page. Instructors may share meeting information in a variety of ways, including by posting it online in the course site or by sending an email.

How can I activate my own LiveOnline@UT (Zoom) account and lead my own online meetings?

Students may activate their own account on our page.

• Go to tennessee.zoom.us and select “Create or Log In”
  • Use your UPN user name. Your UPN is the email address used to sign in to UT services, such as email, typically in this format:
    • Faculty and Staff: Use NetID@utk.edu
    • Students: Use NetID@vols.utk.edu
  • Look up your UPN online if you aren’t sure which email address you should be using
  • Password: Enter your NetID password
• If prompted via email to verify your account, please do so.

With a Zoom Licensed (Pro) account, meeting leaders may schedule and lead an unlimited number of meetings, for any duration, and host up to 300 attendees. Visit our Leader Guide page for more information on meeting tools and features and getting started as meeting leader.

Getting Started tips for Meeting Participants

• Review the System Requirements page.
• Attend a Test Flight prior to your first class. For more information on Test Flights, review the System Requirements page and scroll down the page to the Test Flights section.
  

General Information

• To attend an online meeting, the instructor or leader of the meeting should provide you with one of two items. The following information may be sent to you via email, appear in your course site, or appear on the course syllabus.
  • A link to the meeting, or,
  • The meeting ID

LiveOnline@UT (Zoom) Mobile Apps 

For the best user experience of the available high-definition features of Zoom, we recommend attending the session from a desktop or laptop computer. However, there are mobile apps available for both iOS and Android devices.

If you are invited to a meeting and choose to attend from a mobile device, you will be prompted to download and install the mobile app after selecting the meeting link. The meeting link may be posted online or sent to you via email by the meeting leader.

The Zoom Workplace app is available in the Apple Appstore or search for “Zoom meetings” in Google Play store. You may also wish to pre-install the app manually by visiting the Zoom Download Center.

Supported Tablets and Devices

• Surface Pro 2 running Win 8.1+
• iOS and Android Devices

Quick Guides

LiveOnline@UT (Zoom) Participant Guide
LiveOnline@UT (Zoom) How to Join a Meeting