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OIT Support Lines 8:00AM - 5:00PM Monday-Friday
Phone: (865) 974-9900
Walk-in Consulting in The Commons - Helpdesk Contact Form

Policies

Should you have any questions or comments on these policies, you should contact the Office of Information Technology's (OIT) NT & Unix Systems Group at usg@utk.edu or the UNIX support line at 974-9900 (option 4).


Chain-Letters

  • Using OIT computers to send chain letters is not an acceptable use of those machines. They waste resources and interfere with the work of others.

  • First time offenders caught sending chain letters from a OIT computer account will have their account disabled. A trip to 200 SMC to talk with OIT's NT & Unix Systems Group Team Leader is necessary to have it reactivated. Repeated abuse of OIT computers by sending chain letters will again result in a disabled account with the matter turned over to Student Conduct. This is an annoyance to all users and will not be tolerated.

    An individual's use of OIT computers is governed by the OIT Code of Computing Practice and Hilltopics. Item 6 of the OIT Code of Computing Practice states:

To minimize the impact of your work on the work of other persons, you must not attempt to encroach on others' use of the facilities or deprive them of resources.

    Page 4 Item 13 under "Standards of Conduct" in Hilltopics states that exclusion from the University or any lesser penalty may result from the following misconduct:

Disorderly conduct or lewd, indecent, or obscene conduct on University-owned or -controlled property or at University-sponsored or -supervised functions.


IRC

As public domain software, IRC is provided as is and unsupported, but OIT's NT & Unix Systems Group will endeavor to provide the most current release of the software.

  • Users are NOT to compile and run IRC server code from their accounts. IRC servers have to be registered officially, so this would violate a key rule of the IRC community. All servers found running will be killed.

  • Users are to use the publicly available irc program maintained by OIT's NT & Unix Systems Group. Private copies of IRC are forbidden, and those found running will be killed.

  • NO bots allowed. Bots (robots, scripts written to maintain channel status and presence) will be monitored and searched for on the OIT UNIX machines and subsequently killed. Persistent abuse of bots may result in revoking computing privileges.


Jobs

OIT's NT & Unix Systems Group Policy on background/cpu intensive jobs.

  • On the UNIX servers, each user may run only one background, CPU, or memory intensive process at a time.

  • If OIT detects multiple background jobs running for a given username, or if any CPU or memory intensive job begins to seriously impact interactive use of a machine, we may cancel, with or with prior warning, any or all of these jobs.

  • If you have an ongoing need for what might be considered high performance computing, you should contact OIT at USG@utk.edu or (865) 974-6555, to explore available options.


Passwords

  • OIT's NT & Unix Systems Group performs checks on a regular basis to ensure that the passwords of our users are secure and not easily guessed. These checks are performed throughout each month, and accounts that are found to be insecure will be revoked on the first of each month.

  • If an insecure password is found, that account will be revoked to force the user to call in and get a password reset. All accounts will be revoked on the first of each month to ensure a regular policy. A revoked account consists of the following: 1) the shell is changed to display an appropriate message to the user. 2) a mail message is sent out to the user informing them of the revocation. If you are a POP mail user (Eudora, Netscape Mail, etc), you will still be able to read your mail that your account is revoked. No mail will be lost during the period that the account is revoked.

  • OIT's NT & Unix Systems Group uses freely available tools on the Internet to help monitor both access to the OIT UNIX systems and the security of users passwords.

  • If your account is found to have an insecure password and is revoked, OIT's NT & Unix Systems Group recommends that you use the following policy to choose your new password.

    The best way to ensure that a password is not easily guessed is to make a short sentence with 7 - 10 words in it. Then choose the first letter from each word, mixing the case and interleaving various symbols and numbers in to form your password.

    For example, let us use the sentence "I do not want to go to work". The password could be "IdnwtGtW" or "Idnw2GtW" or even "Id!w2GtW". This is a very simple example, but choosing your password should be easy. Using a technique like this should be easy for you to remember, be quite difficult for others to guess, and would not allow hackers to crack your password.


RC5DES

OIT's NT & Unix Systems Group Policy on running the "rc5des" program

  • On the UNIX servers it is the policy that you may not run the program "rc5des". If OIT detects that you are running this program that process will be terminated without warning.

    If you have an questions about this policy please contact the href="http://remedy.utk.edu/dynamic/contact.php">Helpdesk Contact Form color="#000000">.


SETI

OIT's NT & Unix Systems Group Policy on running the "SETI" program

  • On the UNIX servers it is the policy that you may not run the program "SETI". If OIT detects that you are running this program that process will be terminated without warning.

    If you have an questions about this policy please contact the href="http://remedy.utk.edu/dynamic/contact.php">Helpdesk Contact Form color="#000000">.


rhosts

The file $HOME/.rhosts is a file that provides "remote authentication" for rlogin, rsh, rcp and rcmd. This file specifies remote hosts and users that are considered trusted. Trusted users are allowed to access the local system WITHOUT SUPPLYING A PASSWORD using the specified account. These files bypass the standard password-based user authentication mechanism. To maintain system security, care must be taken in creating and maintaining these files. Entries in these files may be of two forms. Positive entries ALLOW access, while negative entries DENY access. The format if each one line entry is as follows:

hostname [username]

hostname is any host, and optionally, username is any username on the remote host. You are able to use wildcards to allow unlimited access in either fields by using a '+' as a wildcard. You should take care to use '+' anywhere in a .rhosts file and never use '+ +' as this allows ANY user from ANY host to remotely login to your account without a password. This is both a security problem for a users account and for the system itself.

OIT's NT & Unix Systems Group does not allow '+ +' to be in a user's .rhosts file, as this represents a compromise to the user and the system itself. If we find a '+ +' in a user's .rhosts file, the UNIX group will remove the '+ +' and alert the user to the system policy. In addition, if the account looks to be compromised (logins from multiple domains, suspect files in the area, etc), the account will also be revoked, and the user will have to call the UNIX Support Line to get it activated again. A user may have a 'hostname +' or '+ username' in their .rhosts file but should be warned that this may lead to the account being compromised. OIT's NT & Unix Systems Group will monitor the logins and look for suspicious activity in these accounts, revoking those accounts that are found to be compromised. The UNIX group would like to discourage the use of wildcards ('+') completely in user's .rhosts files and would encourage any user to read the man page for rhosts (man rhosts).


Scrtch

OIT's NT & Unix Systems Group Policy on the /scrtch partition

  • The /scrtch partition on all the UNIX servers is provided for the convenience of our customers. This space is designed to be a holding area, a scratch workspace, where our customers may place files on a temporary basis. Perhaps you have several meg of data on a tape and you need to store it online temporarily - /scrtch is available for that purpose. Perhaps you need to run a program that will generate more data than you have space for, but you do not need this data after the program has run - /scrtch is available for you.


    NOTE: /scrtch was not designed for long term storage of data. For that reason, files placed in the /scrtch partition ARE NOT BACKED UP. Also, files in /scrtch are automatically deleted once they are 3 days old. To obtain more personal disk space for permanent storage of data run the command 'increase-quota'.

    For additional assistance please call the HelpLine at 974-9900.


Spam

Spamming (apologies to the Hormel food company) is the practice of sending unsolicited, wasteful, and annoying e-mail messages to a single user or group(s) of users (e-mail lists). Generally, most spam is commercial junk advertising; however, unwanted religious, racial, political, or sexual messages are considered an act of spamming.

E-mail is a computer resource not to be abused. Many users in the UTK computing community use PCs and Macs to read their e-mail. Unsolicited e-mail messages result in a loss of time downloading them and a waste of critical disk space for each individual's machine. The former statement also applies to OIT's computer resources.

For a good reference to what spam is and how to fight it, check out the HTML link:

http://www.mindworkshop.com/alchemy/nospam.html

Here are the policies in regards to spamming at UTK.

  • Using OIT computers for spamming purposes is an unacceptable use of those machines. They waste resources and interfere with the work of others.

  • First time offenders caught spamming from a OIT computer account will have their account disabled. To reactivate the account, the offender will have to talk with OIT's NT & Unix Systems Group Team Leader at 200 SMC. Repeated abuse of OIT computers by spamming will again result in a disabled account with the matter turned over to Student Conduct. This is an annoyance to all users and will not be tolerated.

An individual's use of OIT computers is governed by the OIT Code of Computing Practice and Hilltopics. Item 6 of the OIT Code of Computing Practice states:

To minimize the impact of your work on the work of other persons, you must not attempt to encroach on others' use of the facilities or deprive them of resources.

Page 4 Item 13 under "Standards of Conduct" in Hilltopics states that exclusion from the University or any lesser penalty may result from the following misconduct:

Disorderly conduct or lewd, indecent, or obscene conduct on University-owned or -controlled property or at University-sponsored or -supervised functions.


tf / MUD

As public domain software, tf is provided as is and unsupported, but OIT's NT & Unix Systems Group will endeavor to provide the most current release of the software.

  • Users are NOT to compile and run MUD server code from their accounts. All servers found running will be killed and software deleted from account.

  • Users are to use the publicly available tf program maintained by OIT's NT & Unix Systems Group. Private copies of tf are forbidden, and those found running will be killed and software deleted from account.

  • NO bots allowed. Bots (robots, scripts written to maintain channel status and presence) will be monitored and searched for on the OIT UNIX machines and subsequently killed. Persistent abuse of bots may result in revoking computing privileges.