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Report a Problem | If you are currently experiencing an email problem, please Report Your Problem to the OIT HelpDesk online or by calling 974-9900. |
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Saturday 07/19/2008 1:00 PM |
Infrastructure Building renovations to the White Avenue Building should be complete. Communication services should be restored. |
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Saturday 07/19/2008 8:00 AM |
Infrastructure Due to building renovations the White Avenue Building will be without communication services, with exception of Network connectivity, from 8 am to 1 pm on Saturday, July 19. If you have any questions or concerns regarding this service outage, please contact Telephone Services at 4-3121. |
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Friday 07/18/2008 11:11 AM |
Email One of the OIT SMTP Servers has been blacklisted by Comcast. OIT system administrators are with Comcast to have our server removed from their blacklist. |
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Thursday 07/17/2008 5:07 PM |
Infrastructure The network upgrade in Gibbs Hall is now complete. Please contact the OIT HelpDesk at 974-9900 if you experience any issues resulting from the upgrade. |
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Thursday 07/17/2008 5:00 PM |
Infrastructure Network Services will be upgrading a network switch in Gibbs Hall Thursday, July 17 at 5:00 pm. There will be a brief interruption of network traffic during the work. Connectivity should be restored within 5 minutes. If you have any questions or concerns about this outage, please contact the OIT Helpdesk at 974-9900. |
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Thursday 07/17/2008 4:00 AM |
Systems and Applications The changes for the Student Exchange Servers should be complete. |
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Thursday 07/17/2008 2:00 AM |
Infrastructure The network upgrade for the 4th floor of the Claxton building is now complete. Please contact the OIT HelpDesk if you see any problems resulting from the outage. |
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Thursday 07/17/2008 12:01 AM |
Systems and Applications OIT will be using the regularly scheduled maintenance window on Thursday morning, 7/17/08, at 12:00 am to enhance the security of the Student Exchange Servers. The maintenance window will end at 4:00 am. The servers will not be down the entire duration of this maintenance window but there will be time during the maintenance window that you will not be able to log in. No email will be lost during the outage. If you have any questions or concerns about this outage, please contact the OIT Helpdesk at 4-9900. |
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Wednesday 07/16/2008 10:00 PM |
Infrastructure Network services will be upgrading equipment on the 4th floor of Claxton on Wednesday night July 16. There will be intermittent connectivity for the 4th floor network connections from 10:00pm until 2:00am. |
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Monday 07/14/2008 4:48 PM |
Infrastructure Network connectivity has been restored to the White Avenue Building. |
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Monday 07/14/2008 1:35 PM |
Infrastructure We are currently experiencing a network outage at the White Avenue Building. Not all areas of the building are affected. Network Services is actively investigating the problem. |
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Thursday 07/10/2008 4:50 PM |
Systems and Applications The issue with search.tennessee.edu has been resolved. |
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Thursday 07/10/2008 3:20 PM |
Systems and Applications search.tennessee.edu is currently unavailable. This includes the search functionality on utk.edu pages. OIT is aware of the problem and is working to resolve the issue. |
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Thursday 07/10/2008 2:00 AM |
Systems and Applications The Exchange outage affecting student email account should be complete. |
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Thursday 07/10/2008 12:01 AM |
Systems and Applications OIT will be using the regularly scheduled maintenance window starting Thursday morning, 7/10/2008, at 12:00am going through 2:00am. Changes will be made to both the student and the faculty staff Exchange systems. This procedure will not interrupt your emailing capabilities during the entire period but there will be brief outage in which you will not be able to log in. No email will be lost during the outage. If you have any questions or concerns about this outage, please contact the OIT Helpdesk at 4-9900. |
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Wednesday 07/09/2008 2:17 PM |
Infrastructure Network access to the Environment and Landscape Laboratory was restored around 11:00 am. If you continue to experience problems, please contact the OIT HelpDesk. |
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Wednesday 07/09/2008 8:30 AM |
Infrastructure The network at the Environment and Landscape Laboratory, 2512 Jacob Drive, is currently unavailable. Local network access, as well as internet access, are affected. Network Services is aware of the problem and working on a resolution. |
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Monday 07/07/2008 3:34 PM |
Systems and Applications One of the LDAP directory servers was not receiving updates earlier this afternoon. The affected server has been removed from the round robin. If you continue to have problems with LDAP/NetID authentication, please contact the OIT HelpDesk. |
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Monday 07/07/2008 2:44 PM |
Systems and Applications The issue with the gamma.bss.utk.edu file server has been resolved and users in Warehouseing and Mail Services should now be able to access the file server. |
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Monday 07/07/2008 2:43 PM |
Systems and Applications At this time, OIT is experiencing problem with the file server, gamma.bss.utk.edu. Users in Warehousing and Mail services will be unable to connect to this file server until the problem is resolved. Access to the website www.auction.utk.edu is still available. |
Displaying 20 items per page
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Report a Problem
To report a problem to OIT, please Contact the OIT HelpDesk online or by phone at 974-9900.
Security - Recent Scams
Verify Your Email AccountYet another variant of an earlier scam, claims the recipient must reply with their username and password or their email account will be suspended.
More information
Congratulations you won $2,500,000.00 YAHOO MSN LOTTERY
Supposedly from Yahoo and/or MSN, claims the recipient has won the Yahoo MSN Lottery
More information
Dear Webmail Subscriber Confirm Your Account.
Supposedly from the Web Support Team, yet another canned phishing attempt requests that users send their username and password to ensure their account is verified.
More information
See more Recent Scams
Contact the HelpDesk
For support please contact the OIT HelpDesk
OIT Helpdesk:(865) 974-9900
Open M-F 8-5
OIT Computer Support Service Center:
Commons South, 2nd Fl. Hodges
Open M-F 9-4
Walk-In HelpDesk:
Commons South, 2nd Fl. Hodges
M-Th 9-9, F 9-4, Sun 4-9
Online Email Form:
HelpDesk Contact Form