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	Past Traffic Reports	This list includes all new messages within the last 72 hours. For previous messages, please see the IT Traffic Report Archives.
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	Sunday 11/08/2009 12:01 AM	OIT will be performing maintenance on the faculty/staff Exchange systems during our regular maintenance window this Sunday morning beginning at 12:01 am and lasting up to 6 hours. During the maintenance period, OIT system administrators will install Microsoft’s Antigen Antivirus application on the faculty/staff servers. Exchange will periodically be unavailable as servers are rebooted after Antigen is installed.

Email News Bulletin

Minor Change to the Exchange/Tmail System
Posted: Wednesday, June 17th, 2009

Minor Change to the Knoxville Exchange/Tmail system

To enhance security, OIT will require that all Outlook clients connecting to the Knoxville Exchange/Tmail system be configured to use RPC over HTTPS beginning June 30th. Email clients configured to use IMAPS or POPS will not be affected by this change. 99% of the systems at UT will not be impacted by this change and IT is making a best effort to contact users who may be impacted.
This change will affect users only if they fall into one of the following two categories:

1. Users with Microsoft operating Users with Microsoft Windows 2000 or older will not be able to use the Outlook client to connect to their Exchange account since these Operating Systems do not support RPC over HTTPS . Users that have one of these older operating systems can access their Tmail account through OWA at https://tmail.utk.edu. If the computer will support a later version of Microsoft Windows, a user should consider upgrading. Operating system upgrades are available at no charge for institutionally owned computers under the Microsoft Campus Enterprise Agreement.

2. Users with Outlook clients OLDER than Outlook 2003 will not be able to use their client to connect to their Exchange account since these clients do not support RPC over HTTPS. Users can download Outlook 2003 at http://oit.utk.edu/exchange/setup/setup_clients.php or use OWA at https://tmail.utk.edu.

If you have questions about whether this will impact you or questions about this message, please contact the OIT HelpDesk at 865 974-9900.

Past News Bulletins

For previous News Bulletins, please see the IT News Bulletin Archives.

Training Opportunities

Training for Staff & Faculty

OIT provides free weekly training classes for Staff and Faculty in the basics and advanced topics using Outlook. Register online or print the detailed handouts used in the classes.

Please visit OIT Exchange Email Training for online registration and more information.

Training for Students

OIT offers classes in Outlook each semester. Classes show you how to use the desktop client and the Outlook Web Access (OWA) to access your email. They are free too!

Please visit OIT Student Technology Training for online registration and more information.