Wednesday 11/04/2009 11:00 PM	Infrastructure The maintenance on the UTK VPN, access.utk.edu, should be complete.
	Wednesday 11/04/2009 10:00 PM	Infrastructure Network Services will utilize the regularly scheduled Wednesday maintenance window at 10:00 p.m. to perform maintenance on the UTK VPN (access.utk.edu). This outage is necessary to perform a a software upgrade that addresses performance and stability issues encountered when the VPN software is used under Internet Explorer 8 on Vista 64-bit systems. The outage is expected to last at least 1 hour. Should any users have question or concerns regarding this event please contact the OIT Helpdesk at 865-974-9900.
	Past Traffic Reports	This list includes all new messages within the last 72 hours. For previous messages, please see the IT Traffic Report Archives.
	Report a Problem	If you are currently experiencing a problem, please Report Your Problem to the OIT HelpDesk online or by calling 974-9900.

	Sunday 11/08/2009 12:01 AM	Email OIT will be performing maintenance on the faculty/staff Exchange systems during our regular maintenance window this Sunday morning beginning at 12:01 am and lasting up to 6 hours. During the maintenance period, OIT system administrators will install Microsoft’s Antigen Antivirus application on the faculty/staff servers. Exchange will periodically be unavailable as servers are rebooted after Antigen is installed.
	Thursday 11/12/2009 5:00 PM	Systems and Applications OIT will be upgrading production Financial Aid from Banner 7 to Banner 8 from 5:00 p.m. Banner Upgrade Thursday, November 12, through 5:00 p.m. Saturday, November 14. Post-upgrade testing will be performed by OIT Developers and Financial Aid staff. The system will be restored to operation at 7:00a.m. on Monday, November 16.

News Bulletins

Infrastructure News Bulletin

Phone Numbers for UTSI
Posted: Tuesday, November 3rd, 2009

The Knoxville campus can now 5 digit dial UTSI in Tullahoma. Please refer to http://www.utsi.edu/facilities/Quick_List.pdf for a list of names and 5 digit extension numbers for UTSI.

Systems and Applications News Bulletin

Minor Changes to OIT\'s Antivirus Website
Posted: Monday, July 13th, 2009

There will be minor changes made to OIT's antivirus website, http://antivirus.utk.edu, over the next few days as we prepare for the upcoming change to the Network Registration (NetReg) process. As announced in an earlier OIT events notice, the antivirus client that is distributed during the NetReg process for faculty and staff will change from McAfee to Forefront beginning this Wednesday evening. If you have any questions, please contact the OIT HelpDesk at 974-9900.

Email News Bulletin

Minor Change to the Exchange/Tmail System
Posted: Wednesday, June 17th, 2009

Minor Change to the Knoxville Exchange/Tmail system

To enhance security, OIT will require that all Outlook clients connecting to the Knoxville Exchange/Tmail system be configured to use RPC over HTTPS beginning June 30th. Email clients configured to use IMAPS or POPS will not be affected by this change. 99% of the systems at UT will not be impacted by this change and IT is making a best effort to contact users who may be impacted.
This change will affect users only if they fall into one of the following two categories:

1. Users with Microsoft operating Users with Microsoft Windows 2000 or older will not be able to use the Outlook client to connect to their Exchange account since these Operating Systems do not support RPC over HTTPS . Users that have one of these older operating systems can access their Tmail account through OWA at https://tmail.utk.edu. If the computer will support a later version of Microsoft Windows, a user should consider upgrading. Operating system upgrades are available at no charge for institutionally owned computers under the Microsoft Campus Enterprise Agreement.

2. Users with Outlook clients OLDER than Outlook 2003 will not be able to use their client to connect to their Exchange account since these clients do not support RPC over HTTPS. Users can download Outlook 2003 at http://oit.utk.edu/exchange/setup/setup_clients.php or use OWA at https://tmail.utk.edu.

If you have questions about whether this will impact you or questions about this message, please contact the OIT HelpDesk at 865 974-9900.

Security News Bulletin

ISO Scanning Server Down for Upgrades
Posted: Monday, November 24th, 2008

The ISO Scanning Server will be down for upgrades on Tuesday, November 25th. This means that the "Security Scans" website, and the SNAP scanning webservice will be unavailable on Tuesday. Notice will be sent out when it has returned to service.

Past News Bulletins

For previous News Bulletins, please see the IT News Bulletin Archives.