Thursday 05/15/2008 2:38 PM	Infrastructure The problems affecting the ERA Modem Pool have been resolved. If you are still having problems, please contact the OIT HelpDesk at 974-9900.
	Thursday 05/15/2008 1:12 PM	Email One of the SMTP servers remain blacklisted by BellSouth. At this time we are not blacklisted by AOL, Hotmail, Comcast, Yahoo, and Gmail. OIT system administrators are continuing to work with the ISP to have our server removed from their blacklist.
	Thursday 05/15/2008 9:42 AM	Infrastructure Many users have reported problems connecting to the UT ERA Modem Pool this morning. We are aware of the problem and are looking into it.
	Thursday 05/15/2008 9:40 AM	Systems and Applications The problems in Andy Holt Tower have been resolved. Please contact the OIT HelpDesk if you see any further problems.
	Thursday 05/15/2008 8:56 AM	Infrastructure The problem in the NTRC building affecting network connectivity has been resolved.
	Thursday 05/15/2008 8:47 AM	Systems and Applications Several users have reported problems connecting to some applications. The problem appears to be isolated to users in Andy Holt Tower. We are aware of the problem and are looking into it and will send an update when we have more specifics.
	Wednesday 05/14/2008 9:06 PM	Infrastructure The NTRC building is experiencing network connectivity issues at the moment. OIT is aware of the problem and is working on it.
	Past Traffic Reports	This list includes all new messages within the last 72 hours. For previous messages, please see the IT Traffic Report Archives.
	Report a Problem	If you are currently experiencing a problem, please Report Your Problem to the OIT HelpDesk online or by calling 974-9900.

 

	No upcoming events posted.

 

News Bulletins

Email News Bulletin

Migrate from Webmail to Tmail
Posted: Monday, August 20th, 2007

UT is moving to a new email system called Tmail. You will find some great features in Tmail that weren't available in previous e-mail software. If you are still using WebMail to access your UT email, you can migrate to Tmail to take advantage of the new functionality. We have made this very easy to do. Just go to https://oit.utk.edu/exchange/migrate/ to schedule a date to be migrated.

Infrastructure News Bulletin

Network Infrastructure Upgrades
Posted: Friday, November 2nd, 2007

Network Services will be upgrading network hardware in many buildings between November and January. There will be a 30 minute network interruption for those buildings during the upgrade process. Specific notices will be sent out a week before the work is done. The following is a list of the buildings where the work will take place:

Alumni Memorial Building
Art and Architecture
Aconda Court
Ayres Hall
Claxton Addition
Dabney Hall
Dunford Hall
Jessie Harris
Humanities
Law Building
Nursing Building
Physics
Plant Sciences
Stokely Athletics
Science and Engineering
South Stadium Hall
Thompson Boling Arena
Thornton
University Center
White Avenue Building
Walter's Life Sciences

Please contact the OIT Helpdesk at 974-9900 with any problems concerning this event.

Network Services would like to take this opportunity to remind the user community of the regularly scheduled network maintenance window every Wednesday night from 10:00pm till 2:00am.

Security News Bulletin

Recent e-mail scams
Posted: Thursday, January 17th, 2008

To: UT Knoxville Area Faculty, Staff and Students
From: Information Security Officer Robert Ridenour
Subject: Recent e-mail scams

UT Knoxville Area faculty, staff and students have been the target of two e-mail scams this week. Both e-mails attempt to appear as official university communication from the Office of Information Technology and request that the user to reply with their e-mail password. In one case, the e-mail requests the user's date of birth and office location as well.

Please do not respond to these requests. The subject lines of these two scams are as follows:

"Confirm Your E-mail Address"

"VERIFY YOUR UTK EMAIL ACCOUNT NOW"

We recognize that it can be difficult to determine whether an email is legitimate. UT will never request your password by e-mail or by telephone.

It's important to note that the From address of an email can easily be made to appear to come from anyone. Hackers often exploit this characteristic of e-mail to fool users into trusting the origin of the e-mail. When you click Reply to one of these messages, the e-mail address often will change to the real address of the attacker.

In the two cases this week, the From address appeared to come from UT while the Reply-To addresses were non-UT accounts.

Please note that the only official communications you will receive from UT's Office of Information Technology about your accounts are routine prompts to change your NetID password. Those messages, however, will take you to a designated OIT Web page that will require your password information. Exchange users may also be contacted by OIT regarding their e-mail storage quota, but these messages will not ask for any login information.

If you have questions about this information, please call the OIT HelpDesk at 974-9900.

Members of the university community are encouraged to be aware of issues related to phishing and other Internet scams. The Office of Information Technology always will have the latest security information and updates available on the Traffic Center Web site at http://oit.utk.edu/tc. More specific information about phishing scams can be found at http://security.tennessee.edu/phishing.shtml.

More Information...

Past News Bulletins

For previous News Bulletins, please see the IT News Bulletin Archives.