IT System Status Center

Current Events
System Name	Status	Notes (all times listed are Eastern Time)
Microsoft 365 Wednesday 04/03/24 04:08:55 PM		Microsoft is investigating a problem where some users are unable to send emails to certain email domains. The sender will receive an "Undeliverable" bounceback message generated from the UTK email service with an error indicating that the recipient's server blocked the message. The cause is a third-party email filter tool used by the recipient's domain (called SpamCop) that is blocking a range of IP addresses that Microsoft uses to send emails. The block is intermittent and can potentially be bypassed if the email is sent later.
UT Verse Monday 04/15/24 08:43:31 AM		The latest version of Firefox (Version 124) has broken the ability to use Speech-to-Text with UT Verse. OIT is working with Microsoft to find a solution. We advise people relying on this feature to use Microsoft Edge or Google Chrome as a workaround.

Upcoming Events
Service	Status	Upcoming event
No Upcoming Maintenance Scheduled

Recent Events
System Name	Status	Notes (all times listed are Eastern Time)
TeamDynamix (TDX) Saturday 04/20/24 04:00:00 AM		The TeamDynamix maintenance is complete.
To view full event history visit Archive

System Name	Status	Notes (all times listed are Eastern Time)	Last Status Update
25Live		Normal	Thursday 11/02/23 03:05:31 PM
Active Directory (AD)		Normal	Thursday 06/09/22 12:00:00 AM
Adobe		Normal	Monday 11/15/21 11:51:04 AM
ANDI		Normal	Sunday 06/25/23 02:00:00 AM
Apps@UT		Normal	Wednesday 03/13/24 11:15:00 PM
Argos		Normal	Wednesday 11/16/22 05:45:00 PM
Backup and Recovery		Normal	Wednesday 07/06/22 08:55:32 AM
Banner		Normal	Saturday 04/13/24 04:00:00 PM
Cable TV		Normal	Friday 03/10/23 02:26:14 PM
Campus Information Systems		Normal	Wednesday 01/27/21 07:00:00 PM
Canvas		Normal	Tuesday 02/13/24 04:16:06 PM
CAS Authentication		Normal	Wednesday 07/19/23 06:00:00 PM
Classroom Technology		Normal	Friday 02/09/24 01:40:28 PM
DARS		Normal	Tuesday 12/19/23 08:00:00 PM
Database Administration		Normal	Sunday 09/25/22 12:00:00 PM
Digital Signage		Normal	Tuesday 01/11/22 09:53:53 AM
DNS/DHCP		Normal	Thursday 04/06/23 02:00:00 AM
Document Imaging		Normal	Saturday 03/25/23 04:00:00 PM
Duo		Normal	Tuesday 08/29/23 06:33:41 PM
Dynamic Forms		Normal	Tuesday 10/04/22 03:05:30 PM
Faculty Information Systems		Normal	Thursday 03/07/24 06:30:00 PM
Firewall		Normal	Thursday 02/29/24 02:00:00 AM
Google Workspace		Normal	Tuesday 02/14/23 02:28:53 PM
Information Management and Analytics		Normal	Saturday 02/24/24 12:00:00 PM
IRIS		Normal	Saturday 04/13/24 12:00:00 PM
ISAAC		Normal	Thursday 03/28/24 12:02:32 PM
LDAP		Normal	Thursday 02/09/23 02:00:00 AM
LinkedIn Learning		Normal	Friday 10/07/22 08:23:24 AM
LINUX		Normal	Thursday 03/14/24 02:00:00 AM
Listserv		Normal	Sunday 03/24/24 02:00:00 AM
Microsoft 365		Microsoft is investigating a problem where some users are unable to send emails to certain email domains. The sender will receive an "Undeliverable" bounceback message generated from the UTK email service with an error indicating that the recipient's server blocked the message. The cause is a third-party email filter tool used by the recipient's domain (called SpamCop) that is blocking a range of IP addresses that Microsoft uses to send emails. The block is intermittent and can potentially be bypassed if the email is sent later.	Wednesday 04/03/24 04:08:55 PM
MyUTK		Normal	Saturday 03/18/23 05:00:00 PM
NetReg		Normal	Thursday 11/09/23 02:00:00 AM
Network		Normal	Thursday 04/18/24 05:00:00 AM
OIT Data Centers		Normal	Sunday 02/19/23 10:00:00 AM
OIT-Supported WordPress		Normal	Wednesday 01/31/24 10:30:00 PM
Panopto		Normal	Saturday 06/25/22 11:59:00 PM
Proctorio		Normal	Monday 03/07/22 11:46:50 AM
Qualtrics		Normal	Friday 03/03/23 03:06:04 PM
RingCentral		Normal	Friday 01/26/24 09:22:12 AM
SecureEnclave		Normal	Monday 05/02/22 09:58:05 AM
Security		Normal	Friday 05/12/17 07:27:03 PM
Sharepoint		Normal	Monday 02/03/20 02:22:09 PM
Shibboleth Authentication		Normal	Wednesday 06/29/22 11:35:00 AM
SMTP Email Service		Normal	Monday 11/20/23 07:30:00 PM
Software		Normal	Tuesday 02/07/23 09:01:12 AM
Student Information Systems		Normal	Saturday 04/13/24 10:37:51 PM
T-Storage		Normal	Wednesday 02/22/23 01:00:00 AM
Teaching Tools		Normal	Saturday 03/16/24 02:00:00 PM
TeamDynamix (TDX)		Normal	Saturday 04/20/24 04:00:00 AM
Telephone		Normal	Thursday 02/22/24 03:56:49 PM
TERA		Normal	Sunday 07/30/23 02:00:00 AM
TouchNet		Normal	Wednesday 02/01/23 03:35:02 PM
TurningPoint Clickers		Normal	Friday 08/26/16 01:48:56 PM
UT Verse		The latest version of Firefox (Version 124) has broken the ability to use Speech-to-Text with UT Verse. OIT is working with Microsoft to find a solution. We advise people relying on this feature to use Microsoft Edge or Google Chrome as a workaround.	Monday 04/15/24 08:43:31 AM
UT/OIT Websites		Normal	Friday 03/08/24 09:34:59 PM
Vault		Normal	Saturday 05/30/20 12:54:58 PM
VM Cluster		Normal	Thursday 05/05/22 04:00:00 PM
Voicemail/Xpressions/Openscape		Normal	Tuesday 06/23/20 01:00:00 AM
VolPrint		Normal	Tuesday 01/21/20 02:24:33 PM
VPN		Normal	Friday 04/05/24 11:00:00 PM
Windows System Administration		Normal	Tuesday 03/05/24 05:00:00 PM
Zoom		Normal	Thursday 09/15/22 11:41:24 AM

Title	Description	Date
OPPORTUNITY	This is a phishing scam with no message body. If you reply, you may be asked for personal information.	Friday 04/19/24 08:49:30 AM
CAMPUS JOBS OPPORTUNITY	This is a phishing scam with no message body. If you reply, you may be asked for personal information.	Friday 04/19/24 08:44:58 AM
Can you please send me your available cell number	This is a phishing message that impersonates a UT director and asks you to respond with your cell phone number. If you respond, the attacker will send text messages asking you for a favor, typically purchasing gift cards and sending them the redemption codes.	Tuesday 04/16/24 09:27:03 AM
Subject: PART-TIME PAYROLL JOB OPPORTUNITY! ( EARN $2,000 Monthly )	This is a phishing scam prompting you to respond with personal information.	Monday 04/15/24 02:25:50 PM
Subject: Hello OR LinkedIn	This is a phishing scam from a non-UT address prompting you to respond with account information.	Monday 04/15/24 10:18:48 AM
Subject: UT Emergency Alert! Important Update	This is a phishing scam sent from a compromised Volmail account prompting you to click a link reaching a suspicious website.	Monday 04/15/24 12:19:43 PM
Subject: TASK Mon, 15th April.	This phishing scammer is impersonating a UT faculty member prompting you to reply with personal information.	Monday 04/15/24 10:54:39 AM
Subject: Job Vacancy	This is a phishing scam from a non-UT email address prompting you to click a link to fill out personal information in a suspicious Google form.	Monday 04/15/24 09:49:59 AM
Subject: Emergency Email Alert	This phishing scam sent from a compromised UT account requests that you click on a link to reach a suspicious Google form.	Monday 04/15/24 09:36:22 AM
Subject: **** Available Remote Jobs - Personal Assistant	This is a phishing scam sent from a compromised UT account and the scammer requests personal information.	Monday 04/15/24 09:25:48 AM
Subject: Piano Giveaway	This phishing scammer using a non-UT email address is impersonating a UT faculty member requesting personal information.	Monday 04/15/24 09:06:15 AM
Subject: New Assessment Reports for all staff and faculty members	This phishing scammer uses a non-UT address and prompts you to click on a link to access a suspicious website.	Monday 04/15/24 08:52:39 AM
Subject:	This phishing scammer impersonates a UT faculty member requesting personal information.	Monday 04/15/24 08:45:24 AM
For your own safety, I strongly recommend reading this email.	This is a phishing scam asking you to send bitcoin to have ransomware removed from your machine.	Thursday 04/11/24 09:00:52 AM
Re: Please Did You Get My Previous Email Or Not	This is a suspicious message that asks you to send an email to another address about a business opportunity.	Wednesday 04/10/24 11:17:53 AM
RE : ASSESSMENT REPORTS FOR FACULTY AND STAFF 2024	This is a phishing scam prompting you to click on a link to reach a suspicious website.	Tuesday 04/09/24 05:12:09 PM
Subject: Part Time Position	This is a phishing scam prompting you to reply with personal information.	Monday 04/08/24 05:12:11 PM
Grant Benefit -and- Student Benefit Check -and- Student Approved Grant	Fraudulent notice that money has been awarded. Requests personal information to finalize process.	Friday 04/05/24 03:06:00 PM
Subject:	This phishing scam impersonates a UT Department Head as the sender and asks you to respond with personal information.	Thursday 04/04/24 12:35:39 PM
IMPORTANT UPDATE FOR THE UNIVERSITY OF TENNESSEE STUDENTS AND STAFFS	This is a phishing scam asking you to click a link to cancel the request to revoke/terminate your account.	Thursday 04/04/24 12:26:54 PM
Piano Giveaway	This is a phishing scam that claims to be offering a piano for free if you pay for shipping.	Wednesday 04/03/24 05:44:52 PM
Subject: TASK	Gift Card Scam Attempt	Tuesday 04/02/24 10:31:20 AM
Introducing Our Employee Assistance Program for 2024	This is a phishing scam prompting you to access a suspicious website.	Monday 04/01/24 04:54:10 PM
Available??	This is a phishing scam impersonating a UT staff member asking you for personal information.	Monday 04/01/24 02:08:17 PM
Subject:	This phishing scam impersonates a Knoxville executive requesting that you reply with personal information.	Monday 04/01/24 10:55:25 AM
Urgent	This phishing scam impersonates different UT faculty members as the sender and asks you to respond with personal information.	Monday 04/01/24 10:27:16 AM
Your Name	This phishing scam impersonates a UT administrator as the sender with your name in the subject line and asks you to respond.	Monday 04/01/24 10:19:49 AM
PART TIME POSITION	This is a phishing scam prompting you to reply with personal information.	Monday 04/01/24 10:09:08 AM
Delayed Message Delivery: Server Issue ID#QQTUD	This is a phishing scam prompting you to click on a link to reach a suspicious website.	Monday 04/01/24 09:02:37 AM
LAST WARNING TO ALL STUDENTS AND STAFF OF THE UNIVERSITY OF TENNESSEE	This is a phishing scam asking you to sign in to a scam website.	Thursday 03/28/24 10:19:02 AM
IMPORTANT UPDATE FOR UNIVERSITY OF TENNESSEE STUDENTS AND STAFF	This is a phishing message that claims you need to sign in to merge two school accounts. Clicking the link in the message leads to a fake login page.	Wednesday 03/27/24 10:07:37 AM
TASK: Wed, 27th March.	This is a phishing scam that impersonates a UT department director and asks you to respond about completing a task.	Wednesday 03/27/24 09:42:20 AM
Emergency, Urgent or URGENTLY	This is a phishing scam that impersonates a UT department director and asks you to respond. If you do, the scammer will typically ask you to send them gift cards.	Thursday 03/21/24 12:34:43 PM
Password Reset.pdf	Phishing email stating that your email will expire in 24 hours if you do not verify your account.	Monday 03/25/24 10:07:05 AM
Updated "Steinway baby grand from our fellow Realtor Members"	Phishing scam asking to email a non-UT email address to claim a baby grand piano.	Monday 03/25/24 09:50:30 AM
ihg_logo_folio2718093.pdf	Suspicious email with the option to view a "requested" report.	Friday 03/22/24 10:59:00 AM
EMAIL RECIPIENT'S NAME	This is a phishing scam that impersonates a UT department Director or Dean and asks you to respond. If you do, the scammer will typically ask you to send them gift cards.	Thursday 03/21/24 03:37:13 PM
TASK or TASK: Thu, 21st March.	This is a phishing scam that impersonates a UT department director and asks you to respond. If you do, the scammer will typically ask you to send them gift cards.	Thursday 03/21/24 10:53:40 AM
Urgent Need	This is a phishing scam that impersonates a UT department director and asks you to respond. If you do, the scammer will typically ask you to send them gift cards.	Thursday 03/21/24 10:48:15 AM
Subject: Management team report	Pretending to be supervisors asking for contact info or times to contact.	Monday 03/18/24 09:03:58 AM
Subject: COLLEGE OPPORTUNITY	This is a phishing scam that claims to be offering a job. The attached PDF contains a link to a Google Form requesting your personal information.	Wednesday 03/13/24 04:13:59 PM
Subject:	This is a phishing scam impersonating a UT staff member requesting personal information.	Wednesday 03/13/24 08:23:48 AM
#7 - *Election 2024? How to MAGA? (Isa 45:22)	Long spam email.	Monday 03/11/24 08:44:23 AM
CAMPUS JOBS OPPORTUNITY	Phishing email with a link to get more information on a work from home job.	Friday 03/08/24 08:26:26 AM
Subject: REQUEST	This is a phishing scam that impersonates a UT department director and asks you to respond. If you do, the scammer will typically ask you to send them gift cards.	Thursday 03/07/24 10:33:14 AM
Subject: hi	This is a phishing scam that claims to be offering you a large sum of money.	Thursday 03/07/24 10:21:29 AM
Subject: You want this ?	This is a phishing scam that claims to be offering to give away a piano for free if you respond.	Thursday 03/07/24 09:26:51 AM
Subject: Tennessee-Alert System for UT email address	This is a phishing scam prompting you to click a link that reaches a suspicious website.	Tuesday 03/05/24 08:52:31 PM
Subject: Utk-Alert System for your UT email address	This is a phishing scam prompting you to click a link that reaches a suspicious website.	Tuesday 03/05/24 07:14:17 PM
FYI: GET BACK TO ME VIA THIS EMAIL	This is an email asking you to respond in order to receive more details about the request.	Tuesday 03/05/24 02:45:54 PM
NAME shared a document with you	This is a phishing scam asking you to click on a link to verify your email to securely view a document from someone at UT or to click on an attached document.	Tuesday 03/05/24 02:35:02 PM
CONGRATULATIONS TO YOU AND YOUR FAMILY !!!	This is a phishing scam asking you to send personal information to a bank in order for them to send you a check.	Tuesday 03/05/24 09:57:51 AM
Subject: Steinway baby grand from our fellow Realtor	This is a phishing message that claims to be offering to give away a piano and several other valuable items if you respond.	Thursday 02/29/24 09:16:04 AM
IMPORTANT / Request	This is a phishing message that impersonates a UT department director and asks you to complete a favor (typically sending gift cards).	Wednesday 02/28/24 10:04:59 AM
Job Offer / UNICEF Work from Home	This is a phishing message that contains an attached Word document which claims to be offering you a job to work from home for UNICEF.	Wednesday 02/28/24 09:51:58 AM
Subject: Piano Donation	Fake donation phishing email sent to multiple recipients	Wednesday 02/28/24 08:47:38 AM
Update Direct Deposit	This is a phishing scam asking for assistance with updating direct deposit information.	Wednesday 02/28/24 07:14:06 AM
Receipt of your email to Peak Plan Management (various letters and numbers)	Phishing email asking recipient to open in order to review remittance.	Monday 02/26/24 09:10:32 AM
Employment Offer	Fraudulent job offer to work from home as an assistant to a UT staff member.	Monday 02/26/24 09:02:12 AM
Grant Approval	Phishing email asking for personal information in order to receive a grant that has been awarded.	Monday 02/26/24 08:38:32 AM
Subject: Emergency OR Re: Emergency	This is a phishing scam impersonating a UT faculty member asking you to reply with personal information.	Friday 02/23/24 03:13:32 PM
Subject: Remote Job Announcement OR Work From Home	This is a phishing scam with an attached message prompting you to reply with personal information.	Friday 02/23/24 03:03:56 PM
Subject: IMPORTANT	This is a phishing scam impersonating a UT staff member asking you to reply with personal information.	Friday 02/23/24 02:45:00 PM
Subject: IMPORTANT or Subject: Re: IMPORTANT	This is a phishing scam impersonating a UT staff or faculty member requesting personal information.	Wednesday 02/21/24 03:49:02 PM
Dear Student (Part-Time Administrative Assistant)	Bogus notification of being a finalist for an administrative position with UT Systems.	Thursday 02/22/24 11:47:06 AM
Emergency	Phishing scam impersonating a UT Dean or Department Head, asking for contact info and immediate help.	Thursday 02/22/24 08:57:12 AM
Subject: your name	This is a phishing scam impersonating a UT faculty or staff member requesting personal information.	Wednesday 02/21/24 10:57:36 AM
Subject: Urgent Email Verification Required!! or Subject: Email Maintenance Verification Needed!!	This is a phishing scam prompting you to respond with confidential information.	Wednesday 02/21/24 08:31:02 AM
Subject: Your Office 365 email account Is at risk!!	This is a phishing scam sent from a compromised UT email account prompting you to respond with personal information.	Wednesday 02/21/24 10:26:44 AM
Subject: Available	This is a phishing scam impersonating UT faculty and staff members as the sender.	Wednesday 02/21/24 10:18:25 AM
REQUEST	This is a phishing scam asking you to respond with further information. Once you respond, they may ask you to purchase gift cards or provide other information.	Tuesday 02/20/24 01:49:39 PM
Let me know if you are free right now.	This is a phishing scam asking you to respond with further information. Once you respond, they may ask you to purchase gift cards or provide other information.	Tuesday 02/20/24 01:44:43 PM
Let me know if you are free right now.	This is a phishing scam impersonating someone at UT asking you to purchase Apple gift cards for them.	Tuesday 02/20/24 01:43:54 PM
Available	This is a phishing scam asking you to respond if you are available. Once you respond, you may be asked to purchase gift cards or provide further information.	Tuesday 02/20/24 01:33:47 PM
Available	This is a phishing scam asking you to pick up some Apple cards for the sender.	Tuesday 02/20/24 01:33:04 PM
Subject:	This is a phishing scam impersonating a faculty or staff member as the sender seeking personal information.	Thursday 02/15/24 02:56:02 PM
Subject: Demand Modification	This is a phishing scam impersonating a UT faculty or staff member asking to share personal information.	Thursday 02/15/24 11:39:03 AM
Subject: Part Time Assistant	This is a phishing scam prompting you to reply with personal information.	Thursday 02/15/24 09:56:54 AM
Subject: Pet sitter	This is a phishing scam prompting you to reply with personal information.	Thursday 02/15/24 09:43:24 AM
Subject: Job Opportunity!	This is a phishing scam prompting you to reply with personal information.	Thursday 02/15/24 09:02:20 AM
Subject: Part Time Job	This is a phishing scam prompting you to reply with personal information.	Wednesday 02/14/24 04:06:00 PM
Subject: MODIFICATION ON FINANCIAL INSTITUTION	This is a phishing scam requesting personal financial information from UT staff members.	Wednesday 02/14/24 01:59:41 PM
Hello	This is a phishing scam asking you to respond with your cellphone number.	Friday 02/09/24 04:10:19 PM
Subject: Dog Sitting Opportunity	This is a phishing scam prompting you to reply to a non-UT email address.	Thursday 02/08/24 02:37:07 PM
Subject: PAID INTERNSHIP	This is a phishing scam impersonating a faculty member requesting personal information.	Thursday 02/08/24 09:39:37 AM
FW No Subject	Asking for Cell Info	Tuesday 02/06/24 12:37:35 PM
Subject: FW:Emergency	Fake VP Email asking for contact credentials.	Tuesday 02/06/24 12:34:33 PM
Subject:	This is a phishing scam impersonating a faculty member requesting personal information.	Monday 02/05/24 03:50:09 PM
Subject: TASK	This is a phishing scam impersonating a university administrator requesting personal information.	Monday 02/05/24 02:36:05 PM
Subject: VIRTUAL PERSONAL ASSITANT JOB (REMOTE)	Fake work from home flexible job.	Monday 02/05/24 08:49:32 AM
Unknown person shared "New assessment file" or similar	This is a phishing scam that was sent from a compromised account at another university/organization. The shared file is not directly harmful, but usually contains a fake "error message" that claims you have to sign in to view the file. Clicking the fake sign-in link leads to a malicious site.	Thursday 02/01/24 09:28:09 AM
Subject: (Blank), Do you have time? or similar	Phishing scam impersonating a Dean or Department Head, asking if available or for info regarding direct deposit.	Friday 01/26/24 01:09:55 PM
Subject: Talent fund	Phishing email requesting personal information, such as passport info, for overseas scientist opportunity.	Friday 01/26/24 11:36:20 AM
Assessment: January 25th	This is a phishing scam from a non-UT address impersonating a university administrator requesting you to respond with personal information and availability.	Thursday 01/25/24 10:55:16 AM
Fake personal assistant job offer	This is a phishing message that impersonates a UT employee and claims to be offering a job as a personal assistant if you respond with your contact information.	Wednesday 01/24/24 04:54:15 PM
Subject: Assessment: January 24th	This is a phishing scam that impersonates a UT employee and asks you to respond if you are available. If you respond, the scammer will request something of value, such as gift cards.	Wednesday 01/24/24 09:33:38 AM
Available cell phone number	This is a phishing scam sent from a non-UT email address that impersonates a UT employee and asks you to reply to the message with your cell phone number. If you respond, the scammer will send text messages requesting high-value gift cards (or similar).	Wednesday 01/24/24 09:22:00 AM
Subject: PET CARE SERVICES	Phishing Email offering a pet sitter job	Tuesday 01/23/24 10:08:11 AM
Subject: Flexible Job	Phishing Email Offering a fake job with red cross.	Tuesday 01/23/24 09:00:32 AM
Subject: Date Time Q.R Generated	This is a phishing scam prompting you to scan a QR code.	Monday 01/22/24 09:20:12 AM