Thursday 10/09/2008 10:00 AM	Systems and Applications The LiveOnline/Centra maintenance should be complete.
	Thursday 10/09/2008 9:24 AM	Systems and Applications The LiveOnline/Centra server is back online and available for events and playbacks. If you encounter any problems or have any questions, please contact LiveOnline/Centra support at 4-3117 or visit http://liveonline.utk.edu.
	Thursday 10/09/2008 7:00 AM	Systems and Applications The LiveOnline/Centra server will be taken offline at 7am on Thursday, October 9, 2008 for scheduled maintenance. The planned outage time is 3 hours or less. During this time, users will not have access to events or playbacks. Please contact LiveOnline/Centra support at 4-3117 with questions or concerns.
	Thursday 10/09/2008 2:00 AM	Infrastructure The network outage at Claxton and Claxton Addition should be complete.
	Wednesday 10/08/2008 10:00 PM	Infrastructure Network Services will be utilizing the regularly scheduled network maintenance window on Wednesday, Oct 8 from 10:00 pm until 2:00 am. During this time Network Services will upgrading the uplink equipment in Claxton. This will result in a loss of network connections for all of Claxton and some parts of Claxton Addition.
	Wednesday 10/08/2008 10:02 AM	Infrastructure Telephone Services experienced a software problem that created the telephone outage this morning. The software problem has been resolved and service has been restored. We apologize for any inconveniences this have may caused. Please call Telephone Services at 974-3121 with any problems.
	Wednesday 10/08/2008 8:18 AM	Infrastructure Telephone Services has experienced a telephone outage that is affecting the entire campus. Telephone Services is working as quickly as possible to restore service. We will update OIT Events as information becomes available. We apologize for any inconveniences this outage may cause.
	Past Traffic Reports	This list includes all new messages within the last 72 hours. For previous messages, please see the IT Traffic Report Archives.
	Report a Problem	If you are currently experiencing a problem, please Report Your Problem to the OIT HelpDesk online or by calling 974-9900.

	Saturday 10/11/2008 5:30 AM	Systems and Applications IBM Tape Drive Service will be Limited on Saturday, Oct. 11 and Sunday, Oct. 12 General tape drive access for the IBM z/OS mainframe system will not be available from 5:30am until 9pm on both Saturday, Oct. 11 and Sunday, Oct. 12. All batch jobs using CLASS=T will automatically be held for later execution while tape service is interrupted. The service outage is due to a scheduled power outage for Saturday and Sunday which will affect the building where the tape equipment is located. IMS, CPO, DB2, z/OS and z/VM Services Down Early on Sunday, Oct. 12 – 12:01am-3:00 am IMS, CPO, DB2, z/OS and z/VM will come down at 12:01am Sunday morning, Oct. 12 instead of their usual 3:00am time. These services will become available again at their regular times on Sunday. The early shutdown is to insure time for full system backups to complete before the 5:30am power outage which will affect the tape drives.
	Saturday 10/11/2008 6:00 AM	Infrastructure Two electrical power outages have been scheduled for high voltage circuits #4 and #2 (see attached building link). The first outage will begin on Saturday, October 11, 2008 at 6:00 am and end on Saturday, October 11, 2008 at 8:00 pm. The second outage will begin on Sunday, October 12, 2008 at 6:00 am and end on Sunday, October 12, 2008 at 8:00 pm. The purpose of this outage is to relocate and make repairs to the high voltage duct bank at Taylor Law School and the White Ave Bldg. http://www.pp.utk.edu/notices/circuit2.htm http://www.pp.utk.edu/notices/circuit4.htm
	Sunday 10/12/2008 5:30 AM	Systems and Applications IBM Tape Drive Service will be Limited on Saturday, Oct. 11 and Sunday, Oct. 12 General tape drive access for the IBM z/OS mainframe system will not be available from 5:30am until 9pm on both Saturday, Oct. 11 and Sunday, Oct. 12. All batch jobs using CLASS=T will automatically be held for later execution while tape service is interrupted. The service outage is due to a scheduled power outage for Saturday and Sunday which will affect the building where the tape equipment is located. IMS, CPO, DB2, z/OS and z/VM Services Down Early on Sunday, Oct. 12 – 12:01am-3:00 am IMS, CPO, DB2, z/OS and z/VM will come down at 12:01am Sunday morning, Oct. 12 instead of their usual 3:00am time. These services will become available again at their regular times on Sunday. The early shutdown is to insure time for full system backups to complete before the 5:30am power outage which will affect the tape drives.
	Sunday 10/12/2008 6:00 AM	Infrastructure Two electrical power outages have been scheduled for high voltage circuits #4 and #2 (see attached building link). The first outage will begin on Saturday, October 11, 2008 at 6:00 am and end on Saturday, October 11, 2008 at 8:00 pm. The second outage will begin on Sunday, October 12, 2008 at 6:00 am and end on Sunday, October 12, 2008 at 8:00 pm. The purpose of this outage is to relocate and make repairs to the high voltage duct bank at Taylor Law School and the White Ave Bldg. http://www.pp.utk.edu/notices/circuit2.htm http://www.pp.utk.edu/notices/circuit4.htm

News Bulletins

Email News Bulletin

Email Stats Updated
Posted: Wednesday, August 20th, 2008

Statistics from the new email firewall servers are now available.

Please note that, because the new ProofPoint servers filter first at the connection level, then check individual emails, these stats are not directly comparable to the old stats.

When reading the new stats, keep in mind that first connections are filtered and connections from known bad sources are dropped (see the "Connections Processed" graph). Also consider that each such blocked connection could have generated multiple unwanted emails (spam, viruses, etc.), so where the old statistics would have counted each email individually as "blocked" emails, in the new stats individual emails are not counted for the blocked connections. After connections are filtered, individual emails sent through allowed connections are checked and the stats for these are reflected in the "Emails Checked" graphs.

More Information...

Systems and Applications News Bulletin

OIT to Retire news.utk.edu
Posted: Tuesday, August 12th, 2008

OIT will be shutting down news.utk.edu and retiring the UTK’s Usenet news service on September 9, 2008, at 5:00 p.m.. The service was once used heavily, but usage has declined significantly over the past few years. Public news servers are available on the Internet. If you still want to access Usenet news, you may want to check out the available offerings by performing an Internet search. If you have any questions or concerns, please contact the OIT Helpdesk at 974-9900.

Infrastructure News Bulletin

Hess Hall Construction Causes Intermittenet Network Connectivity
Posted: Tuesday, May 20th, 2008

Due to construction in Hess Hall over the summer, network connectivity in the J and K wings will be intermittent.

Security News Bulletin

Recent e-mail scams
Posted: Thursday, January 17th, 2008

To: UT Knoxville Area Faculty, Staff and Students
From: Information Security Officer Robert Ridenour
Subject: Recent e-mail scams

UT Knoxville Area faculty, staff and students have been the target of two e-mail scams this week. Both e-mails attempt to appear as official university communication from the Office of Information Technology and request that the user to reply with their e-mail password. In one case, the e-mail requests the user's date of birth and office location as well.

Please do not respond to these requests. The subject lines of these two scams are as follows:

"Confirm Your E-mail Address"

"VERIFY YOUR UTK EMAIL ACCOUNT NOW"

We recognize that it can be difficult to determine whether an email is legitimate. UT will never request your password by e-mail or by telephone.

It's important to note that the From address of an email can easily be made to appear to come from anyone. Hackers often exploit this characteristic of e-mail to fool users into trusting the origin of the e-mail. When you click Reply to one of these messages, the e-mail address often will change to the real address of the attacker.

In the two cases this week, the From address appeared to come from UT while the Reply-To addresses were non-UT accounts.

Please note that the only official communications you will receive from UT's Office of Information Technology about your accounts are routine prompts to change your NetID password. Those messages, however, will take you to a designated OIT Web page that will require your password information. Exchange users may also be contacted by OIT regarding their e-mail storage quota, but these messages will not ask for any login information.

If you have questions about this information, please call the OIT HelpDesk at 974-9900.

Members of the university community are encouraged to be aware of issues related to phishing and other Internet scams. The Office of Information Technology always will have the latest security information and updates available on the Traffic Center Web site at http://oit.utk.edu/tc. More specific information about phishing scams can be found at http://security.tennessee.edu/phishing.shtml.

More Information...

Past News Bulletins

For previous News Bulletins, please see the IT News Bulletin Archives.