| FEATURES DESCRIPTIONS | DIALING INSTRUCTIONS |
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CALL FORWARDING - ALTERNATE - Call forwarding (alternate) lets you temporarily redirect your incoming calls to another extension. |
- Get a dial tone - Press # 9 1 - Dial the number of the extension that you want to receive your calls - Press Select (  ) OR press the # key- Hang up
To Cancel Forwarding: |
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CALL LOG - Allows you to view a log of answered and unanswered calls placed from your extension. Your telephone saves the last 6 outgoing and the last 12 incoming calls in chronological order. The display begins with the most recent entry in the log. |
- Scroll (  ) to CALL LOG?- Press check ( ) key- Choose INCOMING CALLS?, OUTGOING CALLS?, or UNANSWERED? |
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CALLBACK - Allows a user to request a position in queue when calling a busy or rings no answer. |
- When number you have dialed is busy or no answer display will show CALLBACK? Press the ( ) key- Hang up (your phone will ring back wih triple ring after the person you have called makes a call or receives a call and has hung up)
To Cancel: |
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CONFERENCE - Allows you to conference up to eight parties (including yourself) on a call. (Seven of the parties can be outside lines) |
To Set Up a Conference Call: - Dial the first extension number, or dial 8 and the outside number. - Press the TRANSFER key or scroll ( ) toSTART CONFERENCE? - Dial the next extension number, or dial 8 and the outside number. - Inform the called party that this is a conference call. - Press the TRANSFER key or select CONFERENCE? - Repeat steps to join additional parties.
To Reconnect To The Conference When a Called Party Isn't
Joining:
To Drop The Last Party: |
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CONSULTATION - Lets you talk privately with a second party while the first party is waiting on hold. |
To Consult With a Second Party During a Call: - Scroll ( ) to CONSULT?- Press Select ( )- Dial the second party's number OR - Press TRANSFER, dial the second party's number.
To Reconnect: |
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FWD ALL - Forwards your calls directly to phonemail. |
To Forward Calls: - Press FWD ALL key, light will be on and your calls will be forwarded to your phonemail box.
To Cancel Forwarding: |
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HOLD - Feature puts a call on hold until you can return to it. |
To Put a Call On Hold While You Answer Another Call or
Perform Another Task: - Press the HOLD key. - Hang up. OR - Scroll ( ) to PRIVATE HOLD?- Press Select ( )
To Reconnect: |
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LAST NUMBER REDIAL - Feature automatically redials the last extension or outside number (up to 16 digits) you dialed. |
To Call Your Saved Number: - Pick up receiver to select LAST NUMBER REDIAL? - Press Select ( )
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PARK - Park lets you transfer a call to an extension and hold it there. The call will not ring at that extension. This feature is useful when yuo want to continue a conversation at an idle extension, or transfer a call to a busy extension. |
To Park a Call Using a Display Phone: - While connected to caller, scroll ( ) to PARKSTATION? - Press Select ( )- Dial extension you want to Park the call on - Hang up
To Connect With a Call Parked On Your Extension: |
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PICK-UP - Group Pick-up lets you answer a call on your phone that is ringing on any phone in a designated group of phones in your work area, without knowing the ringing extension's number. Direct Pick-up lets you answer a call to any extension, if you know the number. You can also use this feature to pick-up calls that are on hold at another extension. |
To Answer a Call in Group Pick-up: - Get dial tone - Press the PICK UP key twice
To Answer a Call in Direct Pick-up: |
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PHONE SETTINGS - Adjust the volume and ring tone of your phone. |
- Press + or - - Select either RING VOLUME? or RING PITCH? - Press Select ( )- Press + or - to adjust setting. Select to store. |
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REMINDER - You can program a timed reminder on your telephone to remind yourself of an important meeting or appointment. |
- Scroll ( ) to PROGRAM/SERVICE? - Select ( )- Scroll ( ) to REMINDER?- Select ( )- Display will read NEW REMINDER? - Select ( )- In put the desired time you would like alarm to sound - Select SAVE? |
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Repertory Dialing (R-) - Lets you access a feature and/or dial a telephone number by pressing one key. |
To Program: - Scroll ( ) to PROGRAM/SERVICE?- Press Select ( )- Select DESTINATIONS? - Press Select ( )- Scroll ( ) to REPDIAL?- Press Select ( )- Press an "R-" key - Enter number - Select SAVE?
To Make a Repdial Call: |
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STATION SPEED DIAL - Station Speed Dial (STA SPD) lets you set up codes for your frequently called internal extensions and outside numbers. You can then dial a two-digit index speed number (00 - 29) instead of dialing the whole number. |
To Set or Change a Station Speed Code Using a Display
Phone: - Scroll ( ) to PROGRAM/SERVICE?- Press Select ( )- Select DESTINATIONS? - Press Select ( )- Scroll ( ) to SPEED DIAL FEATURES?- Press Select ( )- Enter an index speed number 00 through 29 - Dial number to be stored - Select SAVE? - Press Select ( )
To Make a Station Speed Call Using a Display Phone: |
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TRANSFER - The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. |
To Transfer a Call: - Ask the party to hold. - Press the TRANSFER key OR scroll ( )to START TRANSFER? - Dial the extension number. - When they party answers, announce the caller. - Hang up. The transfer is complete.
To Reconnect: |
For assistance with your OptiPoint Telephone or Features, call Telephone Services at (865) 974-5511 and select option 2.