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Faculty/Staff:
Telephone Services
8 Humanities Building
Phone: (865) 974-3121
E-mail: telephoneservices@utk.edu
Office Hours: 8:00 AM - 5:00 PM (Monday - Friday)

Student:
Volunteer Connections
9 Humanities Building
Phone: (865) 974-8006
Toll Free: 1-877-783-5266
E-mail: volcon@utk.edu
Office Hours: 8:00 AM - 4:00 PM (Monday - Friday)


Departmental >> Billing

 BILLING  INFORMATION 

[Monthly Bill | Wireless Services | Price List | Contact Us]

  • The Monthly Bill
  • Departments receive a monthly comprehensive Telephone Services bill on-line. Monthly bills include equipment, features, special applications associated with the department as of the end of the month, long distance applications associated with the department as of the end of the month, long distance services (1+, caling cards, authorization codes, carrier charges) and cellular service.
  • Wireless Services
  • Monthly charges for wireless services are included in your Telephone Services monthly billing.

    To find out more about the Wireless Devices offered by Telephone Services, please visit: oit.utk.edu/phone/cellphone.

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  • Price List for Frequently Used Products
  • Items marked with an asterisk (*) indicate a one-time-only charge. All other prices are for monthly usage.

    Prices are subject to change.
    SERVICES PRICES
    Hourly Labor Rate $50.00
    Hourly Labor Rate for Rush Orders $75.00
    Cost Estimate $25.00
    Analog Adapter $6.50
    Coupler* $3.55
    Handset Cord, 14 ft.* $1.84
    Handset Cord, 25 ft.* $2.23
    Headset Model H41* $59.79 (estimate)
    Headset Model H51* $51.63 (estimate)
    Headset Model H61* $67.94 (estimate)
    Headset Model M12* $92.60 (estimate)
    Keyboard Expansion Option (KEO) for OptiPoint $6.56
    Line $15.25
    Line, Fax $15.25
    Line, Modem $15.25
    Line Cord, 14 ft.* $1.89
    Line Cord, 25 ft. $2.23
    Pick-Up Group* $25.00
    Phone, OptiPoint Basic $8.54
    Phone, OptiPoint Standard (with 2-way speaker) $9.43
    Phone, OptiPoint Advance $10.34
    Phone, Cordless* Prices Vary: Contact Telephone Services for Rates
    Phone, single line, desk set $1.73
    Phone, single line, wall set $1.73
    Phone, single line, desk set, with speaker $2.90
    PhoneMail 10-Message Box $5.00
    PhoneMail 20-Message Box $10.00
    PhoneMail 30-Message Box $15.00
    PhoneMail, outcalling $2.50
    Polycom Conferencing Unit* Prices Vary: Contact Telephone Services for Rates
    TTY/TDD without printer N/C
    TTY/TDD with printer N/C
    Wireless Devices oit.utk.edu/phone/cellphone


  • Contact Us
  • If you have questions about your department telephone statement, please contact Telephone Services at (865) 974-3121 or e-mail teleservacct@utk.edu.

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