Telephone Services - University Apartments

Welcome to Volunteer Connections. Volunteer Connections offers services that will not only assist you in your education, but will also provide a more pleasant residence experience. We hope that these pages will acquaint you with the varied applications available through Volunteer Connections.

University Apartments

Apply for Services in one of these three ways:

• For fast and convenient service, visit our e-commerce site at oit.utk.edu/ecommerce to establish your Volunteer Connections services.
• For an application, call Volunteer Connections at 974-8006 or toll free 1-877-783-5266 or email volcon@utk.edu and request an application to be mailed to you. Complete the application, mail with associated payment to Volunteer Connections, 9 Humanities Building, Knoxville,TN 37996-0401.
• Bring your validated UT ID and housing contract and pay the NON-REFUNDABLE activation fee(s) at Volunteer Connections.Volunteer Connections' office will be open weekdays 8:00 am to 4:00 pm (closed during holidays and admininstrative closings.)

Volunteer Connections offers a complete package of telecommunications services for University Apartments residents. Call Number Delivery Block feature is included in the local telephone service. Subscribe to individual features or save money with a choice of two feature packages. Services and fees listed below.

*Select from two VolConnection Long Distance Packages

Package #1 No sign up fee No monthly fee 10¢ per minute for US calls Per-minute rates for international calls Rates are in effect 24 hours a day, 7 days a week

Package #2 No sign up fee $4.00 monthly fee 7¢ per minute for US calls Per-minute rates for international calls Rates are in effect 24 hours a day, 7 days a week

How to Contact Volunteer Connections (office location, hours, and number)

Instructions (Using your phone and its features)

If you have hearing, speech or physical disabilities, notify Disability Services at (865) 974-6087. Volunteer Connections will work with Disability Services on a case-by-case basis to determine whether a customer is eligible for additional support.