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OIT HelpDesk

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OIT HelpDesk » Telephone Help Desk


OIT Telephone HelpDesk

The OIT Telephone HelpDesk serves as a centralized source of information and service for the application, computer, and network resources managed by OIT. You may contact the OIT Telephone Help Desk at 974-9900 with questions about any service or resource provided or managed by OIT, including the following:

  • Get help with OIT Applications such as Blackboard, CPO, and Tmail
  • Troubleshoot problems on UT owned computers
  • Troubleshoot problems on student owned computers
  • Report a problem with the UT wired or wireless network
  • Request a Statistical Consulting appointment
  • Questions about your UT issued password(s)

The OIT Telephone HelpDesk is open Monday through Friday from 8:00 a.m. to 5:00 p.m., excluding University holidays and administrative closings. You can also email and/or visit the HelpDesk in person in Commons South.

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HelpDesk Announcements

Student Assistant Position Available
January 4, 2008
The OIT HelpDesk is now hiring undergraduate Student Assistants.
Applicants should be self-motivated, possess good customer service and ...
Read more


Contact the HelpDesk

You may contact us in one of four ways

OIT HelpDesk:
   (865) 974-9900
   Open M-F 8-5
OIT Computer Support Service Center:
   Commons South, 2nd Fl. Hodges
   Open M-F 9-4
Walk-In HelpDesk:
   Commons South, 2nd Fl. Hodges
   M-Th 9-9, F 9-4, Sun 4-9
Online Email Form:
   HelpDesk Contact Form