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OIT HelpDesk - Knowledgebase / Services / Blackboard / Online@UT / Usage Issues /

I just added grades to the Grade Center, and now they have disappeared. Where did they go?
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While the technology used for the interactive Grade Center is supposed to make it easier to enter grades, the various supported web browsers can behave differently within the tool. One of the most noticeable cases is what we are referring to as "disappearing/reappearing grades".

If you are working in the Grade Center and some of your grades suddenly disappear, don't panic. Close out your browser, wait a few minutes, and log back in. Your grades should be visible. This behavior appears to be caused by caching issues, and the best workaround is to use the Grade Details view to enter grades. When you are ready to enter grades in a column, right-click in the cell of the first student and select Grade Details. From this screen, you can advance through your class using the menu in the upper right of the page. Grades entered this way are unaffected by the caching issues.

If you are using Internet Explorer, you can try this workaround: right click on Internet Explorer and select Properties. Under Temporary File, click on Settings, select Check for newer version of stored pages: every visit to the page.
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