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The University of Tennessee

OIT HelpDesk

Frequently Used Tools:





Name:
Net ID*:
Email:
Phone:
* Comment:
(Use BBcode - No HTML)
*If you do not have a Net ID or do not know your Net ID, please enter guestmail in the Net ID field.
**Because we will correspond with you via email, please use an email address that you can access.


How can I check on the status of my computer after I have dropped it off at the OIT Service Center?

To check on the status of your computer, please call the OIT HelpDesk at 974-9900. You may also stop by the Service Center and ask one of our consultants.  You may also check the status of your ticket online by going to https://remedy.utk.edu/status/.  Enter your NetID and password to see the status of your ticket. 



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