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The University of Tennessee

OIT HelpDesk

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OIT HelpDesk - Knowledgebase / Services / Student Computer Support /
Name:
Net ID*:
Email:
Phone:
* Comment:
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*If you do not have a Net ID or do not know your Net ID, please enter guestmail in the Net ID field.
**Because we will correspond with you via email, please use an email address that you can access.


System Requirements for Supported Windows Operating Systems

Windows Vista Home Basic

  • 1 GHz 32-bit (x86) or 64-bit (x64) processor
  • 512 MB of system memory
  • 20 GB hard drive with at least 15 GB of available space
  • Support for DirectX 9 graphics and 32 MB of graphics memory
  • DVD-ROM drive
  • Audio Output

Windows Vista Home Premium / Business / Ultimate

  • 1 GHz 32-bit (x86) or 64-bit (x64) processor
  • 1 GB of system memory
  • 40 GB hard drive with at least 15 GB of available space
  • Support for DirectX 9 graphics with:
  • WDDM Driver
  • 128 MB of graphics memory (minimum)
  • Pixel Shader 2.0 in hardware
  • 32 bits per pixel
  • DVD-ROM drive
  • Audio Output

Windows XP Home & XP Professional

  • Pentium 233 MHz processor (300 MHz is recommended)
  • at least 64 MB of RAM (128 MB is recommended)
  • at least 1.5 GB of available hard-disk space
  • CD-ROM drive


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