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What is the Security Working Group?
The Security Working Group (SWG) is a review board comprised of individuals from Network Services (NS). The SWG is charged with the responsibility...
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How do I make a Security Change Request to the SWG?
There are two types of requests, "Routine" and "Emergency."
Routine Requests
Requests are submitted by clicking on the...
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How will I know my Security Change Request has been implemented?
Once your request has been implemented, you will receive two messages, both from the Remedy trouble ticketing system. One will be a generic...
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How do I get access to a system or service protected by a centrally-managed firewall?
In order to access to a system or service protected by a centrally-managed firewall, you need to make a request to the (SWG). You can...
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What will I need to know before I make a Security Services Change Request?
In order to make a , you will need to know the following:
The source host (usually a desktop or other workstation)
The destination host...
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I'm entering a Security Services Change Request and it's asking me for "Application to access." What does that mean?
This is the name of the application that the users will be connecting to. Some examples are:
SSH
DARS
Oracle
SQL
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I'm entering a Security Services Change Request and it's asking me for "Administrator responsible for the application." What does that mean?
This is the person that maintains the software or supports it. If the SWG has questions about the application itself, this is the person...
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I'm entering a Security Services Change Request and it's asking me for "Application to add (please provide details)." What does that mean?
In order to add a new application to the SSL VPN, the SWG needs to know as much about the application as possible. The SSL VPN can present the...
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I'm entering a Security Services Change Request and it's asking me for "Other Required Services, such as AD authentication, etc." What does that mean?
If the application has any other dependencies in order for it to function, such as Active Directory authentication, it should be noted here so the...
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I'm entering a Security Services Change Request and it asks for "Current Destination" and "Requested Destination." What's the difference?
Those fields are used when you need to modify access and the destination is what's changing. The current destination is the...
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