OIT Support Lines 8:00AM - 5:00PM Monday-Friday
Phone: (865) 974-9900
Walk-in Consulting in The Commons - Helpdesk Contact Form
How To Order Hewlett-Packard Equipment
The procedure includes: selecting the desired printer (or computer equipment), creating an order form, faxing the order request to 865-974-2050, reviewing contractor's confirmation, making adjustments with contractor if needed, receiving the new hardware, setting up and inspecting the hardware, adding the equipment to your department's assets, and authorizing payment of invoice.NOTE: All orders must be generated by using the on-line Hardware Order Form.
Pomeroy has been awarded the Hewlett-Packard hardware contract.
Contact Information
- Contract number: 4600001655
- Blanket Purchase Order Number: 6500000232
- Primary Contact: Alisa Jordan
- Phone: 865-693-8225 extension 5242
- FAX: 865-693-3050
- Email: ajordan@pomeroy.com
- Account Executive: Jeff Dunn
- Phone: 865-693-8225 extension 5230
- Email: jdunn@pomeroy.com
- If you do not know the HP printer and part number to match your needs, follow one or more of the steps below:
- Go to the Hewlitt-Packard products website and find the HP part number of the printer that meets your needs, or
- For help in deteriming what type of printer would best meets your needs, you can contact one or more of the following:
- Alisa Jordan or Jeff Dunn of Pomeroy listed above, or
- the LAN and Desktop Support (LaDS) group at 865-974-9800 option #2, or
- Larry Scalf at Customer Technology Support at 865-974-4098.
- From the Hardware Purchases website use the following steps:
- Use the above steps to determine the HP printer part number and unit price.
- Using this information create a printable order form using the Hardware Order Request Form which you will be able to use to submit your order.
NOTE: the on-line order form does not e-mail your order to the contractor; it generates an order form which you must print using the print option of your web browser.
- FAX your order, including your Hardware Order Request Form, quote(s) and any other pertinent information relating to your order, to 865-974-2050.
NOTE: All orders must be generated by using the on-line Hardware Order Form.
- OIT will verify the order form has been completed correctly and will forward it on to the vendor.
- You should receive a letter confirming your order within five business days. If you do not, contact the vendor to confirm that your order was received.
For more information about Hewlett-Packard equipment, visit the Hewlett-Packard website.
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