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Purchases | Hardware | How to Order | Dell

How To Order Dell Computer Equipment

The procedure includes: configuring the desired computer, creating and saving an e-quote, obtaining permission to purchase through your normal departmental processes and releasing the e-quote directly to Dell. Once Dell has received the e-quote, the individual releasing the e-quote will receive an acknowledgement from Dell with a Dell order number for tracking.

  1. Follow the instructions on the opening page and configure your system by either selecting one of the recommended configurations at a larger discount or configure your own using the full catalog at the standard discount established in the university contract.
  2. When finished, select the "update price" button at the bottom of the page, then select "save e-quote".
  3. Select the "View Configuration Details" button from the custom views at the top of the page before printing.
  4. Print the e-quote using your internet browser's printing option.
  5. Once your have verified the configuration of your order, submit your e-quote to Dell for processing.

*** NOTE: DO NOT FAX TO 865/974-2050 AS OF JULY 5, 2005 ***

You should receive an e-mail confirming your order directly from Dell. If you do not, contact the vendor to confirm that your order was received.
  • If you obtained a special quotation (not an e-quote) from the Dell sales representative, please FAX your order, including your signed Hardware Order Request Form, quote(s) and any other pertinent information relating to your order, to 865-974-2050. OIT will verify the order form has been completed correctly and will forward it on to the vendor. You should receive an e-mail confirming your order within five business days. If you do not, contact the IT Business Office (4-2198) to confirm that your order was received.

    • Configure Dell Computer Equipment on-line.

    Contact Information


    • Contract number: 4600001657
    • Blanket Purchase Order Number: 6500000262
    • Account Executive: Phil Owens
    • Voice: 615-773-2483
    • Voice: 615-438-4614 (cell)
    • email: Phil_Owens@dell.com
    • Warranty Repair Service (On-site Repair):
      Optiplex Support: 800-274-7799 x726-9077
      Portables Support: 800-274-7799 x726-9080
      Server Support: 800-274-7799 x726-7304
      Workstation Support: 800-274-7799 x726-9222

    For more information about Dell Computer equipment, visit the Dell website.

    Intended only for the use of students, faculty, staff and departments of the University of Tennessee.