OIT Support Lines 8:00AM - 5:00PM Monday-Friday
Phone: (865) 974-9900
Walk-in Consulting in The Commons - Helpdesk Contact Form
How to Order Computer Equipment
What To Do Before Ordering
Your department may purchase a computer from any of the university PC contractors; however, Dell is currently the only contractor providing recommended UT configurations for their systems. If you don't already have your mind made up on a contractor, you may begin by reviewing the recommended configurations offered by Dell (Dell Premier Price List) to see if they meet your departmental needs. If these Dell recommended configurations do not meet your needs, you can configure another Dell system by choosing the Full Catalog icon on their recommended configuration page.
If you can not find a Dell computer which will meet your needs or if you want to look at other computers, some of the other PC contractors provide online configurators as well (online price lists). NOTE: OIT is not responsible for the pricing found on the web sites of our various contractors.
Use the vendor contact information page, if you are interested in purchasing equipment from a university contractor which does not provide an online configurator/price list, or if you have any other questions regarding available equipment.
Consultants in the Lan & Desktop Support Team are available at 974-9800 to help answer questions of a technical nature. Larry Scalf is also available for customer support at 974-4098.
In most cases the entire product line of the contractor will be included on the university contracts; however, there are some notable exceptions:
- Hewlett-Packard (HP) products: HP products must be purchased from the university HP contractor which currently is Pomeroy. Several of our contractors offer HP products (ie. Dell, Gateway, as well as, the University Center Computer Store). None of these other contractors can match Pomeroy on the price the university is receiving on the HP products. Orders from these contractors with HP products on them will have the HP item(s) removed before the order is sent to the contractor.
- Third party peripheral equipment: university contracts for hardware equipment cover items manufactured or sold in conjunction with computer equipment by the contractor. Thus third party peripheral equipment; such as, IOMEGA Zip Drives, CD Writers, Tape Backups, etc, can be ordered only when included in a computer system offered by the contractor.
| Next Step: How to place an order |
Intended only for the use of students, faculty, staff and departments of the University of Tennessee.