OIT Exchange Email Training

Register for Training Workshops

OIT is currently offering training workshops for Outlook 2003 Basic and Power users. Classes for Entourage 2004 are currently in development. See the Exchange training registration website for information about available classes and to register.

If you are scheduled to be migrated or have recently been migrated we strongly recommend that you register for the Basic or Power users or Tmail workshop.

Training Handouts

Copies of the training handouts used in the training classes are available online here:

• OUTLOOK Exchange - Basics workshops handout
• OUTLOOK Exchange - Power Users workshops handout
• Tmail workshops handout

Online Training (CBTs)

The University offers online training for Microsoft Office 2003 and 2007: Beginning Outlook, Advanced Outlook, and Outlook for Power Users. All three modules can be accessed via the CBTs located at http://oit.utk.edu/cbt.

Tip: CBT courses require separate registration, when you register, type "outlook" for the group code and the both Outlook 2003 and 2007 courses will be placed in your MYPLAN shortcut.

Topics covered in the Microsoft Office 2003: Beginning Outlook classes:

• Sending and Receiving Messages in Outlook 2003
• Formatting and Managing Messages in Outlook 2003
• Scheduling Events, Appointments, and Meetings in Outlook 2003
• Using Task Lists, Contact Lists, and Notes in Outlook 2003

Topics covered in the Microsoft Office 2003: Outlook for the Power User classes:

• Data Security in Outlook 2003
• Archiving and Storing Data, and Using IRM in Outlook 2003
• Working in Outlook 2003 from Multiple Locations
• Newsreaders, Online Meetings, Instant Messaging, and Faxing Information in Outlook 2003
• Customizing Toolbars and Commands and Creating Forms in Outlook 2003
• Outlook 2003 and Business Contact Manager

Topics covered in the Microsoft Office 2003: Advanced Outlook classes:

• Customizing E-mail, Views, Navigation, and E-mail Accounts in Outlook 2003
• Tracking, Categorizing, Searching, and Printing in Outlook 2003
• Configuring Rules, Alerts, and Junk Mail Settings in Outlook 2003
• Sharing Folders, Schedules, and Contacts and Using SharePoint Data in Outlook 2003