Connecting a Windows Mobile Device to the Tmail System
Many new phones have the ability to send and receive email and sync your calendar and contacts with Microsoft Exchange. While OIT does not support these devices, we do provide the following documentation for Windows Mobile devices. Exact instructions for your phone may vary.
- Open the Start menu and choose ActiveSync from the list of programs or go to Comm Manager and choose ActiveSync.
- Tap Menu and select Configure Server...
- For the server address, enter tmail.utk.edu. Check This server requires an encrypted (SSL) connection. Tap Next.
- Enter your Exchange Username (NetID) and Exchange Password; for your domain, enter utk. Check the Save Password box.
Tap Advanced to determine which device has priority when a conflict occurs. You can choose to have the Exchange server replace any conflicting information on the device, or to have the handheld replace the information on the Exchange server. Tap Next to continue.
- To change an item's settings, select it and then tap the Settings... button at the bottom of the screen. You can make changes as follows:
- Contacts: You cannot change synchronization settings in this menu.
- Calendar: You can choose the range of calendar items to be synchronized.
- E-mail: You can set the message size, the number of previous messages retained, whether to include attachments, and the attachment size limit.
- *Tasks: These will not sync with the Exchange Server
- Once Setup is successful, the ActiveSync screen should show the last successful synchronization.
- Tap Menu and select Schedule...
- Select the frequency of synchronization during peak hours (working hours) and off-peak hours (after hours and weekends) from the drop-down lists; time intervals range from 5 minutes to 4 hours (you may synchronize manually at any time).
If you select the Send outgoing items immediately option, your outgoing messages will be sent when you tap the Send button; if not, mail will be sent at your selected interval or when you synchronize manually.
The Status... option will display the results of the synchronization, including last attempted synchronization and the last successful synchronization.
To return to the ActiveSync main page, tap OK.
