Thunderbird IMAP Setup
- Select File > New > Account
- Select Email account and click Next.
- Enter your name and your email address and click Next.
- Select IMAP. For the incoming server, enter tmail.utk.edu. Click Next.
- Enter your user name, usually your NetID or the part before the "@" in your email address. Click Next.
- Enter a name for the account and click Next.
- The final Account Wizard screen should look something like this. Click Finish.
- At this point you may receive an error. That's okay, just close the error box. Find your account in the folder menu, right click on it and choose Properties.
- Find your account in the left-hand panel and highlight Server Settings. Find the box that says Use secure connection (SSL) and check it. Click OK.
- After making the changes in the above step, Thunderbird will again attempt to contact the IMAP server and should succeed this time. It will now prompt you for your password. Enter your Exchange password. Optionally you can check Use Password Manager to remember this password. This is not a recommended option if you are not the only person who uses your computer. Click OK.
- Your Inbox should now appear in the folder tree. To subscribe to other folders, first highlight your account and choose Manage folder subscriptions.
- Make sure Account is set to your UTK account and check all of the folders that you wish to subscribe to. Note that items in Calendar, Contacts, Notes, Journal, and Tasks will not display properly as they are Exchange-only items, so there is no point in subscribing to these folders. Click OK when you are finished.
- Finally, you must configure your outgoing (SMTP) settings. Go to Tools > Account Settings. Highlight Outgoing Server (SMTP) in the left hand pane and fill out the form exactly as shown below, using your User Name. Click OK.
- Your Thunderbird configuration is complete.