IMAP Configuration

The OIT Exchange/Tmail Service is IMAP compatible; therefore, you can use any IMAPS-compatible client to read your email. However, please be aware that you may lose much of the functionality of Exchange, including calendar and scheduling integration with other members of the University, if you choose not to use an Exchange-compatible (MAPI) client such as Outlook or Entourage, both of which are available at no charge to UT-affliated persons. Also note that the browser client, Outlook Web Access (OWA), offers more Exchange features than an IMAP client and can be accessed securely online from anywhere at https://tmail.utk.edu/.

For these reasons, OIT does not recommend using an IMAP client instead of an Exchange client (Outlook or Entourage, or Outlook Web Access).

If you would like to use an IMAP client anyway, instructions for configuring several IMAP clients are provided below. Customers utilizing one of these or any other non-recommended client must obtain the necessary support from the product vendor and not from OIT. If you choose to use an unsupported IMAP email client, you can configure the following settings to access your Exchange account:

Incoming mail server*: tmail.utk.edu
Outgoing mail server: smtp.utk.edu
*Secure connection (SSL) must be enabled

More detailed instructions are available for:

• Apple Mail for Mac OS X
• Mozilla Thunderbird
• Netscape Communicator 7
• Pine for UNIX