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No Email news posted within the last 72 hours. See the IT Traffic Report Archives for all past messages. | |
| Past Traffic Reports | This list includes all new messages within the last 72 hours. For previous messages, please see the IT Traffic Report Archives. | |
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Report a Problem | If you are currently experiencing a problem, please Report Your Problem to the OIT HelpDesk online or by calling 974-9900. |
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No upcoming Email events posted. | |
Email News Bulletin
Email Stats Updated
Posted: Wednesday, August 20th, 2008
Statistics from the new email firewall servers are now available.
Please note that, because the new ProofPoint servers filter first at the connection level, then check individual emails, these stats are not directly comparable to the old stats.
When reading the new stats, keep in mind that first connections are filtered and connections from known bad sources are dropped (see the "Connections Processed" graph). Also consider that each such blocked connection could have generated multiple unwanted emails (spam, viruses, etc.), so where the old statistics would have counted each email individually as "blocked" emails, in the new stats individual emails are not counted for the blocked connections. After connections are filtered, individual emails sent through allowed connections are checked and the stats for these are reflected in the "Emails Checked" graphs.
Past News Bulletins
For previous News Bulletins, please see the IT News Bulletin Archives.
Training Opportunities
Training for Staff & Faculty
OIT provides free weekly training classes for Staff and Faculty in the basics and advanced topics using Outlook. Register online or print the detailed handouts used in the classes.
Please visit OIT Exchange Email Training for online registration and more information.
Training for Students
OIT offers classes in Outlook each semester. Classes show you how to use the desktop client and the Outlook Web Access (OWA) to access your email. They are free too!
Please visit OIT Student Technology Training for online registration and more information.
Report a Problem
To report a problem to OIT, please Contact the OIT HelpDesk online or by phone at 974-9900.
Q & A Of the Day
Q: Is there a size quota for Exchange accounts? How big is my quota?
A: See the answer.
Contact the HelpDesk
For support please contact the OIT HelpDesk
OIT Helpdesk:(865) 974-9900
Open M-F 8-5
OIT Computer Support Service Center:
Commons South, 2nd Fl. Hodges
Open M-F 9-4
Walk-In HelpDesk:
Commons South, 2nd Fl. Hodges
M-Th 9-9, F 9-4, Sun 4-9
Online Email Form:
HelpDesk Contact Form