OIT Support Lines 8:00AM - 5:00PM Monday-Friday
Phone: (865) 974-9900
Walk-in Consulting in The Commons - Helpdesk Contact Form
Welcome to OIT's Computer-Based Training
Computer-Based Training (CBT) is an interactive method of learning that provides a series of self-paced, hands-on, web-based courses. CBT offers technology, managerial, and supervisory curricula. Technology curricula contain courses for IT beginners and IT professionals. Technology courses include Microsoft Office (Word, Excel, Outlook etc.), Macromedia, Adobe, Security, Internet (Internet basics, How to create a Web page, etc.), and more advanced topics such as JavaScript, C , LINUX, Servers, and open systems. Managerial and Supervisory curricula contain courses for Business Skills, Human Resource, and Workplace Compliance. Some of these courses include Communication, Diversity, Leadership, and Team Building. OIT provides these courses for free to UT students, faculty, and staff. There are hundreds of courses available. (Course Listing)
Why should I take CBT?
CBT is an easy, fun, and powerful tool for learning essential computer skills. The CBT search function allows you to locate courses on a particular topic. Some courses have subject matter experts available 24/7. Practice tests that mimic certification exams are available. CBT is also convenient and extremely flexible. Depending on your knowledge of the topic being covered, you can choose beginning, intermediate, advanced, or power user levels of training. Or, if you want to know how to do something specific, you can select that one skill. For example, if you want to know how to create a table in Microsoft Word, then you navigate to that section. Also, you can move through the CBT courses at your own pace, because you do not have to complete all of a course in one session. You can bookmark where you stop and pick up at the same place when you start the CBT course again.
If you choose to take the test at the end of your training and score at least 70%, then you can print a certificate online or request a certificate of successful completion. By acquiring certificates, you can add these certified computer skills to your resume or vita. The CBT courses can also be used to meet UT's HR 128 training requirement.
How do I access CBT?
To be eligible to use CBT, you must be a UT student, faculty, or staff.
You need to register online to access the CBT materials.
After you have registered you can log in to the CBT system.
Please showme a 10 minute video about UT’s updated CBT courses
You will need to meet the following system requirements in order to run the CBT courses:
- Pentium or faster PC
- Windows 95/98/NT/2000/XP
- Internet Explorer 6.x
- Java Runtime Support
- Microsoft JVM is supported with Microsoft Internet Explorer 6.0 and above
- Sun JVM/JRE version 1.3.1_02 or greater is supported with Internet Explorer 6.0 and above
- If access is via a modem recommend 56k
Note: the old CBT system has been phased out. if you must access it click here
Where can I go for help?
If you are having trouble registering, need to change registration information, or need to request an individual or a group personalized training program, please contact the system administrator (Bruce Delaney) at (865)974-6491 or at bdelaney@utk.edu.
You can come by the Customer Service Center for help from one of our consultants, or call the Office of Information Technology Support Line.
After you have logged in there is also 24 hour a day customer support from Skillsoft.
You might also be taking a course that leads toward certification that has a (mentor) button that gives you access to a Skillsoft subject matter expert.
SkillSoft browser check: [Check Browser Compatibility]
I heard that POP UP blockers can prevent me from taking CBT courses. Please showme how to turn them on/off.